What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at NVA?
Description & Requirements
Come Play (and work) in Gresham, OR
Mt Hood Pet Medical is seeking a full-time Veterinary Assistant/Receptionist. In this position, you will be expected to provide exceptional client service while maintaining a smooth and efficient flow of clients and patients through the veterinary clinic. Duties will be related to customer service, patient care and treatment and to assist other team members as needed.
Requirements
Qualifications:
- Previous experience working in a veterinary clinic or medical field preferred
- Basic veterinary medical knowledge, including products and services
- English language and written skills required
- High school diploma or equivalent
- Telephone etiquette and client service excellence
Skills:
- Animal handling and restraint
- Client communication skills
- Excellent oral and written communication skills
- Interpersonal skills including working in a team environment
- Handling difficult situations including emergencies
- Basic computer skills (Microsoft Office, E-mail, and AVImark experience preferred)
- Strong organizational skills with ability to multi-task and still attend to details
- Payment handling and basic finance skills
Abilities:
- Professional and courteous
- Flexible availability
- Willingness to learn
- Ability to remain calm under pressure
- Attention to detail
- Time management
- Works well in team and fast-paced environment
- Adherence to procedures and protocols
- Takes initiative
The Perks:
- Veterinary Care Discount for Your Pets
- Learning in an encouraging environment for growth.
- Getting to work with animals, and build a world class client experience.
