What are the responsibilities and job description for the Director of ASC Operations position at NVISION Eye Centers?
Overview
NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®.
The Director of ASC Operations will play a key role in leading and enhancing the operational efficiency of our Ambulatory Surgery Centers (ASCs) across a strategic region with oversight of ASCs, this position requires a seasoned professional with a proven track record in healthcare management, operational excellence, and strategic growth initiatives.
Responsibilities
Our Director of Operations, ASC Division is primarily responsible for the management of Administrators and multiple ASC’s within a region of the United States. Through their leadership he/she is responsible for achieving company goals and census growth, employee relations, business trends, and ensuring that company policies and standards are being met by each center. Director of Operations are specifically tasked with the management of the Administrators in their region, and work alongside them to ensure they develop personally and professionally. The job duties of a Director of Operations generally include but are not limited to:
- Oversite of 5-7 centers in multiple geographies
- Ensuring care of patients is of the highest quality and meets company standards
- Working to establish positive employee relations
- Overseeing federal and state surveys and ensuring regulatory standards are met
- Identifying business trends that will affect assigned centers
- Implementing plans and processes to maintain productivity and profitability
- Holding Administrators professionally accountable in order to work towards company goals
- Regular traveling to each center to be a present part of the team and provide hands-on leadership as needed
- Develops and supports a regional ASC governance structure
- Ensures all locations and leaders can successfully manage and lead through accreditation and licensure surveys
- Develops, implements, monitors and evaluates regional performance measures to support continued financial growth
- Demonstrates solid communication with ASC Medical Directors and ASC leadership
- Provides support and collaboration between ASC Medical Directors and ASC operations to continuously improve access, service and strategically grow the department
- Develops staff through coaching, cross training, internal/external education opportunities to improve or enhance job skills
- Develops a strategic workforce plan and provides support to the ASCs to: interview, hire, counsel, educate, motivate, support and discipline employees as needed
- Maintains active knowledge of trends within specialty and external markets to enhance overall planning effectiveness
- Consistently meets work deadlines, schedules and provides project management work in a timely manner
- Performs other duties as assigned
Qualifications
Required Qualifications:
- Maintain“active” Registered Nurse licensure within region of oversite
- Bachelor of Science in Nursing, Management, Health Care or other related field
- ASC and/or tertiary level perioperative experience and 3 years OR experience
- Ability to travel for work 75% of time (air, car, local)
- Must reside on the West Coast (ideally CA or AZ)
Preferred Qualifications:
- 3 years management experience
- Masters Degree
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