Domestic Transportation Coordinator

Position Summary

The Domestic Transportation Coordinator is responsible for managing the transportation of goods within the domestic supply chain. This role involves coordinating shipments, ensuring timely deliveries, managing relationships with carriers, and optimizing transportation costs. The coordinator will also work closely with other departments to ensure smooth logistics operations and customer satisfaction.

Key Responsibilities and Duties

• Make outgoing calls to NWH's established carrier base to tender truck loads and secure bookings for existing customer orders and transfers. 
• Negotiate truck load spot rates using Excel historical pricing tool. 
• Identify opportunities with our carriers to develop contracted lanes and mode changes for cost reductions.
• Use Excel to download shipping and cost data for KPI’s, reporting and system maintenance.
• Respond to shipping complaints, lost product and damages. 
• Use Intellitrans/CarrierPoint TMS (Transportation Management System) for load tender, spot market load posting, rate management, reporting and carrier invoice processing. 
• Manual freight invoice processing with Accounts Payable. 
• Problem solve day-to-day operations. 
•  Support, assist, and collaborate with other team members of the Domestic Transportation, Customer Service, Sales, Operations and the Supply Chain organization.
• Other duties as assigned. 

Qualifications

• High School Diploma required with 4 years logistics, supply chain or transportation experience.
• College Degree preferred with minimum 2 years experience in logistics, supply chain or transportation. 
• Must be personable over the phone and in writing (extensive e-mail correspondence).
• Computer experience with Excel and Microsoft Office products required.
• Intellitrans/CarrierPoint TMS experience a plus.

Competencies

• Proven history of working closely with associates of all levels across business units and participation in cross-functional projects to drive improvement and efficiency gains.
• Ability to take initiative on continuous improvement processes and find creative resolutions when the unexpected arises. 
•  Ability to multitask and be organized. 
• Able to observe the details and comprehensive business outlook.   
• Possess excellent interpersonal communication and presentation skills to the various stakeholders of the company, including senior leadership. 
• Operate with considerable latitude and minimal direction day-to-day and on assigned projects of increasing complexity. 
• Interprets and monitors adherence to corporate policies and procedures, international cross border documentation compliance. 

Physical Requirements

Work Environment

• The primary work environment is an office setting with controlled temperatures and minimal exposure to hazardous conditions. Some tasks may be performed remotely, requiring a suitable home office setup

General Physical Activity

• The role primarily involves sitting for extended periods while working on a computer or handling paperwork. Regular breaks are encouraged to maintain comfort and health.  Occasionally required to move about the office to interact with different departments or retrieve documents.

Manual Dexterity:

• Frequent use of hands and fingers for typing on a keyboard, writing, and handling documents.
• Ability to handle and organize physical documents, including filing and retrieving paperwork from storage.

Visual and Auditory Demands

• Good close-up vision is necessary for reading and reviewing documents, working on a computer, and proofreading paperwork.
• Adequate hearing is required for effective communication with colleagues, clients, and external partners, whether in person, over the phone, or via virtual meetings.

Occasional Physical Activity

• Occasionally required to lift and carry items such as file boxes, documents, or office supplies, typically weighing up to 10-20 pounds.
• Some roles may require occasional travel to warehouses, ports, or meetings with regulatory bodies, necessitating the ability to drive or use other modes of transportation.

NWH, Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.