Protective Services Risk Intervention - Salem

Job Description:

We look for individuals in our organization who are passionate about our mission and values, and providing excellent customer service.

  We value our employees, working closely with them to help them be successful.  We value the people we provide services to, ensuring they receive the highest quality of customer service.

  Balance is required in this job!  Balance the need for and individual’s safety with their right to make choices about their own care.  Balance field work investigating potential abuse with report writing and paperwork needs. 

Recruitment #:   037-01-25

Closes:               Open Until Filled

Location:            Salem, OR

Salary:                Starting at $4,749 per month, with excellent benefits (Please see below).

Agency Sponsored: Medical/Dental 100% paid for employee and 90-98% for dependents: generous Paid-time off, Public Employee Retirement (PERS), Employee Assistance Plan, Long Term Disability, great culture.

Employee paid: Deferred Compensation, Life Insurance, Short Term Disability, Colonial Life Supplemental Plans, Legal Shield.

General Description

Meets Agency Mission by providing intervention services for clients identified to be at ongoing risk of abuse or neglect.

Essential Functions

1. Performs overall assessment of consumer’s physical, social, psychological, environmental, and financial situation.
2. Provides short-term assessment and intervention services for consumers identified to be at ongoing risk.
3. Collaborates with Agency and Community Partners
4. Protects consumers and reduces Agency risk  
5. Provides excellent service in a professional manner

1. Performs overall assessment of at-risk consumer’s physical, social, psychological, environmental and financial situation.

• Completes unannounced home visits to consumers to assess evaluate at risk consumer’s living environment.
• Assesses the effectiveness of the current interventions that are in place.
• Identifies potential natural supports and resources that may be available.

2. Provides short-term intervention services for consumers identified to be at ongoing risk.

• Develops and implements an intervention plan to reduce the risk of harm to the consumer using the least intrusive methods possible.
• Provides resource options and education to at risk consumers and other parties, as appropriate.
• Contacts potential natural supports and resources as appropriate.
• Provides regular active contact with consumers to reassess the risk of harm
• Arranges for emergency services, such as law enforcement and emergency medical care, as needed.
• Monitors cases deemed to be at high risk of neglect or exploitation.
• Provides advocacy to assure the rights of the alleged victim are protected.

3. Collaborates with Agency and Community Partners

• Works closely with Agency employees and community partners to facilitate the delivery of support services and resources to at risk consumers.
• Partners with other disciplines towards resolution of abuse/neglect cases.
• Makes referrals, as appropriate, to available services and resources.
• Serves as a resource to Agency staff for consultation on at-risk cases.

4. Protects consumers and reduces Agency risk  

• Follows policies, regulations and requirements of project and Agency 
• Provides monthly reporting of risk intervention activity to supervisor.
• Maintains and shares information according to privacy regulations.
• Serve as Mandatory Reporter of suspected abuse of vulnerable populations as required by policy and regulations

5.  Provides excellent service in a professional manner

• Apply required knowledge and skills
• Meet quality standards in accuracy and timeliness
• Exhibit good decision making, problem solving and work habits
• Meet quality standards in accuracy, judgment, timeliness and following policy and procedure
• Exhibit good work habits, including organizational skills, regular attendance, working independently, seeking and offering assistance when needed
• Regular attendance to meet the demands of this job and provide necessary services
• Exhibit a positive attitude towards consumers, co-workers, managers and others

Secondary Functions

Provides statistical information and miscellaneous reports as requested, and maintains hard copy lists of agency clients deemed to be at risk in the event of emergencies.

Supervisory Responsibilities

None