Director of Operations - Final Mile

NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.

The Director of Operations will be responsible for the assigned Final Mile product offering in an operational capacity. Responsible for overseeing the overall operations performance of all operations under their purview. This position will drive financial performance of the Final Mile product to achieve a desired return on revenue.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead the implementation and operations of the company strategy
• Assist with Annual Business Plan development and implementation for product line
• Identify gaps and opportunities across the network, driving key strategic initiatives, and implementing new systems and processes
• Ensure operations are trained on weekly forecasting and provide oversight utilizing appropriate technology
• Performs financial reporting and analysis and implements changes with the Operational Leadership
• Support and provide coaching to the local operations leaders on financial literacy to ensure profitability by location
• Oversee Financial performance of the operations
• Develop and oversee operational organization structure and implement changes or structural redesign as necessary
• Provide continued management of the agent and customer relationships
• Develop and Implement Standard Operating Procedures to drive process improvement
• Provide contract management of agent contracts, to include; Expirations and re-bid processes, new bid opportunities and headcount additions / deductions
• Provide clear, concise status reports, metrics and updates to senior leadership
• Participate in pre-sales presentations and discussions with customers as needed
• Assist sales team with scoping projects and developing proposals

QUALIFICATONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience :

Bachelor's degree (B.A.) from four-year college or university required. Master's degree preferred. Must possess a minimum of 8 years of experience in transportation, logistics, final mile or supply-chain related field. Equivalent combination of education and experience may be accepted. Minimum of 3 years in a Senior Operations Management level role.

Knowledge, Skills, and Abilities :

Knowledge of financial planning and forecasting required. Demonstrates financial understanding and the implications of financial decisions. Ability to manage time effectively and consistently meet deadlines. Ability to adapt and manage effectively in a fast paced, changing environment. Ability to deal with all types of contracts using effective diplomacy and interpersonal skills. Strong planning and organizational skills. Ability to work in a team environment and demonstrate flexibility and patience. Must possess a high level of analytical ability and problem-solving skills to resolve complex problems and analyze data and information accurately. Ability to express ideas clearly (verbal and written) to individuals and in group situations. Excellent communication, decision making, and problem-solving skills. Superior communications, presentation and analytical skills. Ability to work under minimal supervision and with a strong sense of self-motivation.

Travel :

Ability to travel within the United States up to 25% of the time.

PHYSICAL / ENVIRONMENTAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity Level :

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and / or move up to 25 pounds. Occasionally required to reach with hands and arms.

Working Conditions :

Office working environment. Noise level in the work environment is usually moderate. Some facilities may cause exposure to warehouse working environment where loud noises are typical and exposure to varying weather temperatures may exist.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.