DIRECTOR OF PROGRAMS

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual, and family shelters used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department of Homeless Services is recruiting for one (1) Administrative Director of Social Services M-I who will:

• Provide oversight to ensure overall case management and placement services as well as operational matters when appropriate.
• Provide technical assistance and supervision to the social services staff.
• Ensure efficient permanent placements for housing ready clients and will interpret agency policies and procedures to ensure compliance with applicable federal and state mandates, rules, and regulations.
• Enforce and implement program guidelines, assist in the implementation of all new initiatives and strategies, as well as recommend modifications to enhance program services.
• Provide expertise and technical assistance in exceptional cases to ensure effective solutions.
• Coordinate with shelter staff and community-based providers to facilitate client placement into alternative housing, work in conjunction with DHS Training Bureau to ensure social services staff receives adequate training, and develop and enforce staffing schedules, prepare, and coordinate/participate in case conferences and meetings.
• Interface with DHS contracted sites and various agencies directly involved with providing care for the homeless and monitoring the noncompliance of clients for Client Responsibility.
• Ensure that social services staff are referring income based and long-term shelter clients to the Housing Specialist weekly, each social service staff is submitting 2 housing applications each per week, review 10 cases weekly and meet with staff to discuss case findings.
• Ensure social service staff is referring clients to all financial entitlements for income and complying with savings, review Next Step referrals and ensure social service follow up weekly with clients on contracts for compliance, chair weekly social service meeting to discuss client move outs, income-based clients, long term shelter residents, initiatives, client incident reports and social service concerns.
  
  

Work Location: 400 East 30th Street NYC, NY, 10016

Hours/Schedule: Tuesday - Saturday 8am – 4pm

ADMINISTRATIVE DIRECTOR OF SOC - 10056

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or
• Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:
• A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or
• Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or
• A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.
  
  

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

• Able to work in a fast-paced social services environment. - Good communication skills. - Ability to build relationships with and engage brokers and landlords. - Proficiency in CARES.
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.