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DIRECTOR OF INTERAGENCY PARTNERSHIPS

NYC Department of Social Services
New York, NY Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/14/2025

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE, OR BE IMMEDIATELY REACHABLE ON EXAM NO. 1120.

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and by partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants. Interagency Partnerships establishes and manages partnerships with other City and State government agencies, and quasi-governmental entities to improve the coordination of government service delivery for low-income New Yorkers.

The Director of Interagency Partnerships is responsible for establishing, coordinating, and managing relationships, communication, and coordination of shared programs, services, and interests with colleagues in other government agencies who may be providing benefits and services to low-income New Yorkers. The Director leads the coordination of special projects involving DSS and other government agencies.

The Office of Community Outreach is recruiting for one (1) Administrative Community Relations Specialist NM 2 to function as the Director of Interagency Partnerships.

Under the general direction of the Assistant Deputy Commissioner of Community Engagement, with wide latitude for the exercise of independent judgment and action, the Director of Interagency Partnerships will plan and manage the responsibilities of the Interagency Partnerships unit. The Director will plan, coordinate, and implement special projects and other initiatives that promote interagency collaboration to improve access to government programs and services for low-income New Yorkers through effective communication and collaboration across government agencies.

The Director has overall management responsibility for the operation and administration of Interagency Partnerships to ensure that the unit operates effectively and efficiently to achieve agency goals, objectives, and outcomes in compliance with federal, state, and city mandates and mayoral directives / initiatives.

Director of Interagency Partnerships will :

  • Manage the development of partnerships with other City agencies and Mayoral offices, focusing on collaborating with external affairs, outreach, and community engagement counterparts at these agencies.
  • Manage and direct the operational work of Partnership Liaisons engaged in supporting projects involving the coordination of DSS and other government agencies.
  • Develop and support an interagency workgroup to bring together representatives from multiple City agencies working with HRA and DHS clients.
  • Create detailed project plans for interagency initiatives and assure that responsibilities are clearly delineated.
  • Plan, coordinate, and direct priority outreach, informational, marketing, and other initiatives to promote government benefits and services.
  • Participate in DSS-HRA-DHS procedure, program, and policy meetings to advise on matters involving coordinated efforts.
  • Direct and administer the execution of data-sharing agreements between government agencies.
  • Participate in citywide interagency workgroups, task forces, and other coordinated efforts.

Work Location : 4 World Trade Center

Hours / Schedule : Monday-Friday, 9 : 00 a.m. to 5 : 00 p.m.

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity; or

2. A four-year high school diploma or its educational equivalent and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity; or

3. Education and / or experience equivalent to "1" or "2" above.

Preferred Skills

  • Experience working in City government, preferably in a role that required cross-agency coordination.
  • Excellent communication skills, both in writing and speaking.
  • Strategic and critical thinking capacity with an ability to identify innovative solutions.
  • Demonstrated ability to work effectively with diverse partners and stakeholders.
  • Superb time-management and multi-tasking skills, including the ability to prioritize duties and meet specific deadlines.
  • 55a Program

    This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

    Public Service Loan Forgiveness

    As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

    Residency Requirement

    New York City residency is generally required within 90 days of appointment.

    Additional Information

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce.

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