What are the responsibilities and job description for the EXERCISES PROGRAM MANAGER position at NYC Department of Social Services?
New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.
The Readiness Bureau prepares the City for emergencies through a continuous cycle of planning, learning, and exercising, using a collaborative and forward-thinking approach.
The Exercises Unit develops and conducts preparedness exercises in coordination with NYCEM’s local, state, and federal partners. These exercises serve to test plan tools, reinforce emergency management best practices, build staff familiarity with time-of-emergency roles, and promote improvement in interagency response coordination.
New York City Emergency Management (NYCEM) is seeking an Exercises Program Manager to join the Exercises Unit and design, implement, and evaluate NYCEM’s internal and interagency exercises. These include and are not limited to seminars, workshops, tabletops, functional exercises, and full-scale exercises, focusing on all emergency management phases and hazards. The Exercises Program Manager should bring a proactive, adaptable, and participant-focused approach to NYCEM’s exercises.
The Exercises Program Manager will report to the Executive Director, Emergency Operations Center (EOC) and Exercises, and will:
Candidates must be authorized to work in the United States without employer support to be eligible for selection.
The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.
For this position, the “Special Note” below in the Minimum Qualification Requirements does apply.
IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.
Preferred Skills
Ideal candidates for the Exercises Program Manager should have the following preferred skills:
Competencies:
EMERGENCY PREPAREDNESS SPECIAL - 94612
Minimum Qualifications
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The Readiness Bureau prepares the City for emergencies through a continuous cycle of planning, learning, and exercising, using a collaborative and forward-thinking approach.
The Exercises Unit develops and conducts preparedness exercises in coordination with NYCEM’s local, state, and federal partners. These exercises serve to test plan tools, reinforce emergency management best practices, build staff familiarity with time-of-emergency roles, and promote improvement in interagency response coordination.
New York City Emergency Management (NYCEM) is seeking an Exercises Program Manager to join the Exercises Unit and design, implement, and evaluate NYCEM’s internal and interagency exercises. These include and are not limited to seminars, workshops, tabletops, functional exercises, and full-scale exercises, focusing on all emergency management phases and hazards. The Exercises Program Manager should bring a proactive, adaptable, and participant-focused approach to NYCEM’s exercises.
The Exercises Program Manager will report to the Executive Director, Emergency Operations Center (EOC) and Exercises, and will:
- Design, facilitate, and evaluate exercises of all sizes and scopes for New York City’s emergency managers and partners.
- Prepare exercise concepts, objectives, scenarios, briefings, and other user-friendly exercise documentation and supporting materials.
- Develop exercise evaluation plans, guides, and after-action reports.
- Inform Exercises Unit, Readiness Bureau, and agency-wide exercise strategies, including the conduct of needs assessments and exercise planning sessions with NYCEM and partner staff.
- Assist with collecting exercise data and information for programmatic tracking and reporting.
- Participate in partner agency exercises, and coordinate NYCEM staff participation in city, state, and federal partner’s interagency exercises.
- Deliver different exercise-related and skillset-based trainings, including courses focused on designing tabletops, exercise facilitation, and exercise evaluation.
- PLEASE NOTE THE FOLLOWING:
Candidates must be authorized to work in the United States without employer support to be eligible for selection.
The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.
For this position, the “Special Note” below in the Minimum Qualification Requirements does apply.
IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.
Preferred Skills
Ideal candidates for the Exercises Program Manager should have the following preferred skills:
- Experience with exercise participation, design, delivery, and evaluation.
- Excellent verbal and written communication skills.
- Excellent facilitation skills.
- Experience managing short-, medium-, and long-term projects.
- Experience leading multiple projects concurrently.
- Strong Microsoft 365 skills (Word, Excel, PowerPoint, Teams, SharePoint, etc.).
- Strong action-tracking and progress reporting skills.
- Familiarity with NYC agency core competencies.
- High interest in emergency management.
Competencies:
- Knowledge – possesses appropriate subject matter expertise.
- Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
- Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
- Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.
- Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.
EMERGENCY PREPAREDNESS SPECIAL - 94612
Minimum Qualifications
- A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
- A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or
- A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.
- Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
