Demo

Senior Technical Lead

NYC Department of Social Services
Brooklyn, NY Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 4/11/2025
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Join our dynamic DataOps team at OTI as the Senior Technical Lead. In this key role, you'll have the opportunity to shape our data strategy and create innovative solutions that enhance the quality of life for all New Yorkers. You will work with cutting-edge technologies, drive the transition of our data infrastructure to a cloud-centric platform, and collaborate with a team of passionate professionals committed to making a real difference through data-driven solutions.

As the Senior Technical Lead, you will be instrumental in ensuring the efficient management, optimization, and ongoing support of the data platform to meet the City's growing demands for real-time data processing, application integration, data engineering, storage, reporting, and analytics. Your leadership will be critical in maintaining the platform's reliability and scalability as it serves a wide range of city agencies and departments. In this role, you will work with a diverse range of datasets and build data assets that support key city agencies, including 311, Public Safety (911), Sanitation, Health, Buildings, Transportation, and more.

Responsibilities will include:

  • Lead and manage the design and implementation of data platform architecture, driving enhancements in data operations, minimizing service disruptions, and optimizing the efficiency and

reliability of delivery processes across hundreds of city agency systems.

  • Provide strategic direction for ongoing enhancements of the citywide data platform, ensuring it meets the evolving demands of modern application integration and data engineering.
  • Lead the oversight of the data platform’s operations, ensuring that its architecture is continuously updated, stable, scalable, and resilient against security and performance challenges.
  • Guide and support DataOps integration engineers, data engineers, and support engineers, fostering adherence to DevOps best practices, including continuous integration (Cl), continuous

deployment (CD), and automated testing.

  • Complete special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

TO APPLY

  • Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs.nyc.gov and search for Job ID #703359

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW

APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

OTI participates in E-Verify

SENIOR IT ARCHITECT - 95711

Minimum Qualifications

  • A baccalaureate degree from an accredited college in computer science, information systems, engineering, mathematics or related field and six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or
  • A baccalaureate degree from an accredited college and ten years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or
  • Education and/or experience which is equivalent to "1" or "2" above.

Preferred Skills

Who are you? - Someone with a desire to make a positive impact in the public sector. - Excited about tackling complex challenges that don't have a defined playbook. - A collaborative, self-motivated individual with strong communication and problem-solving skills. - Familiar with cloud computing platforms (such as Azure, AWS, GCP, etc.). The preferred candidate should possess the following: - 5 years of experience in designing and managing cloud-based data platforms and services, with a proven track record of architecting scalable, secure, and reliable data solutions to support complex, high-volume data operations. - Proven experience managing and optimizing data platforms on major cloud services such as Azure or AWS, with a thorough understanding of their capabilities, limitations, and trade-offs in the context of DataOps. - Strong expertise in DevOps methodologies, including end-to-end Cl/CD pipeline implementation, automated testing, and infrastructure as code, to ensure efficient, reliable deployment of data services and applications. - Strong experience in designing and implementing data pipelines using modern data engineering frameworks to enable real-time and batch data processing at scale. - Knowledge of orchestration platforms to ensure flexible, scalable data processing and integration. - In-depth understanding of hybrid data integration platforms such as Informatica Intelligent Cloud Services and Spring-based applications, with applied experience using these tools for seamless data workflows. - Proven leadership and team management experience, with the ability to mentor and guide cross-functional teams while fostering a culture of collaboration, innovation, and continuous improvement.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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