What are the responsibilities and job description for the Intake Specialist position at NYGC?

Responsibilities include but are not limited to the following

Respond to online inquiries regarding the filing of complaints
Effectively interview potential Complainants
Analyse and summarize information received from online inquiries
Prepare investigative work case files for investigations
Send Notice of Complaints and interrogatories to relevant parties
Provides excellent customer service, via telephone and in person
Responsible for monthly reporting
Analyse and apply relevant laws to establish jurisdiction over cases for ICRL enforcement areas
May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
Research databases for correct contact information for relevant parties and witnesses
Other duties as assigned

Skills

Minimum 6 months of administrative experience
HS diploma or GED required
Previous legal course work, paralegal type coursework
Working knowledge of computers and Microsoft 365
Ability to effectively communicate, both orally and in writing
Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
Ability to type with speed and accuracy
Ability to interpret, analyse and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
Strong organizational skills with the ability to manage various projects simultaneously

Job Types: Full-time, Contract

Pay: $23.00 per hour

Schedule: