What are the responsibilities and job description for the Office Assistant 1 position at NYS Higher Education Services Corporation?
HIGHER EDUCATION SERVICES CORPORATION
HUMAN RESOURCES
VACANCY NOTICE # 3899
1 Vacancies Available
FILING DEADLINE: February 02, 2025
JOB TITLE: Office Assistant 1
SALARY GRADE: NS
NEGOTIATING UNIT: CSEA
ANNUAL RATE OF PAY: $35,496 ($17/Hourly)
APPOINTMENT TYPE: Temp/Hourly
JURISTICTIONAL CLASS: Competitive
WORK LOCATION: Albany, NY
PROGRAM AREA: FFEL
WORKING HOURS: Between the hours of 8:00AM- 5:00PM, Full-time
TRAVEL PERCENTAGE: N/A
TELECOMMUTING INFORMATION: Initially positions work full-time in the office and a hybrid telecommuting schedule of up to 50% remote work can be discussed with the hiring manager during the interview.
PREFERRED QUALIFICATIONS:
· Proficient in Microsoft Office
· Work independently
· Be Detail Oriented
· Use effective time management
· Be able to communicate efficiently verbally and in writing
· Offer constructive feedback and provide suggestions to improve current procedure
· Using the skills above would allow new staff to research and resolve account issues.
DESCRIPTION OF JOB DUTIES:
Duties include but are not limited to:
1. Review collateral documentation received from lenders and update the Debt Management and Collection System.
2. Request Promissory Notes and storage location documentation from lenders/servicers.
3. Review loans eligible for mandatory assignment to the federal government. Process corrections for accounts that fail edits. Prepare files to be sent to the U.S. Department of Education.
4. Maintain, update and correct various spreadsheets, reports, and databases.
5. Prepare routine reports or assist others in the preparations of reports, following established guidelines.
6. Perform various clerical or office assistance tasks such as scanning documents and verifying accuracy of data from scanned documents.
7. Receive, screen, review, and verify documents, forms, promissory notes, and other documents for completeness, content, and accuracy.
8. As needed and as directed, contact various internal and external parties to obtain information.
9. Enter data and information into and retrieve data and information from computerized systems.
10. Assist in gathering or compiling data for reports, tables, or other products.
11. Process incoming and outgoing mail.
12. Filing, faxing, and scanning.
Other duties as assigned.
METHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at resumes@hesc.ny.gov by the filing deadline listed in this posting.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Albany, NY 12210 (Required)
Ability to Relocate:
- Albany, NY 12210: Relocate before starting work (Required)
Work Location: In person
Salary : $35,496