What are the responsibilities and job description for the Business Systems Analyst 1 (NY HELPs) - 8861 position at NYS Office of Information Technology Services?
Description
Duties Description
Under the direction of the Business Systems Analyst 2 within the Dedicated Support/DOL/DOL, the incumbent will be a member of the Business Office Administration team. The incumbent will participate in operational and project support activities. They will support the DOL dedicated team unit leads and managers by having discussions and providing status’ regarding staff needs for training, onboarding/offboarding, space, equipment, software, procurements, other areas. They will participate in planning engagements between DOL finance and administration and ITS finance and administrative units in support of the DOL dedicated team. Perform analysis and create reports to advise Dedicated leadership team and ITS executives on dedicated team finances, staffing, and other administrative planning activities going on across the dedicated team. Specific duties shall include, but are not limited to:
Staff Development
In consultation with managers, develop and update training plans. Create reports to track staff progress and provide to management as needed.
Data analysis: Using data to plan instruction and assist with assessment development
Collaboration: Collaborating with others to identify staff development needs
Training support: Assisting with locating and disseminating instructional materials
Technical leadership: Translating product and business objectives into technical proposals and decisions
Vendor and Financial Services
Negotiating initial pricing and renewal terms with vendors. Managing vendor relationship.
Finding vendors that potentially meet requirements outlined by agency and the technical experts.
Managing procurement process and completing required documentation, with assistance from subject matter experts.
Administrative Support
Communication: Answering phones, escorting visitors, and responding to inquiries
Scheduling: Scheduling appointments, meetings, and events
Document preparation: Preparing reports, memos, onboarding/offboarding, hiring, and other correspondence
Record keeping: Organization charts, seating charts, ordering systems, and employee lists
Office management: Ordering supplies and other office equipment procurements. Engagement with agency facility teams for office cleanliness, spacing, and other needs.
Qualifications
Minimum Qualifications
Business Systems Analyst Trainee 1: A bachelor's or higher degree. (equated to salary grade 14)
Business Systems Analyst Trainee 2: A bachelor's degree and one year of professional experience as described below OR a JD or master’s degree in a related field. (equated to salary grade 16)
Business Systems Analyst 1: A bachelor's degree and two years of professional experience as described below OR a JD or master’s degree in a related field and one year of professional experience as described below. (SG-18)
Qualifying experience includes: Business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); an
Employees with one year of permanent competitive service in a position G-16 or above and who possess a bachelor’s degree from an accredited college, are active on the Professional Careers Opportunities eligible list, and meet the required minimum qualifications listed for the select job title on the Professional Career Opportunities (PCO) page may be eligible to transfer to the G-18 level under Section 70.4 of Civil Service Law.
Candidates with at least one year of permanent competitive service in a title allocated to G-11 or higher and who have standing on the PCO eligible lists; OR candidates with a bachelor’s degree and who are active on the PATT eligible list, may be eligible for transfer to the Trainee level under the provisions of Section 70.4 of the Civil Service Law.
Candidates eligible for consideration under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55-b/c of the Civil Service Law will also be considered. Individuals certified eligible for the 55-b/c program must possess a bachelor's degree to meet the education qualifications for the traineeship or possess a bachelor’s degree and meet the required minimum qualifications listed for the select job title on the Professional Career Opportunities (PCO) page for consideration for the G-18 level. Please provide a copy of your letter of eligibility and a copy of your unofficial transcript with your response.
Salary range above applies to candidates appointed to Business Systems Analyst 1, G-18. The hiring rate for candidates appointed to Business Systems Analyst Trainee starts at $53,764 and is based on the candidate's salary at the time of hire. Candidates hired into the traineeship will be advanced to Business Systems Analyst 1 title upon the successful completion of a two-year traineeship.
Additional Comments
Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
Duties Description
Under the direction of the Business Systems Analyst 2 within the Dedicated Support/DOL/DOL, the incumbent will be a member of the Business Office Administration team. The incumbent will participate in operational and project support activities. They will support the DOL dedicated team unit leads and managers by having discussions and providing status’ regarding staff needs for training, onboarding/offboarding, space, equipment, software, procurements, other areas. They will participate in planning engagements between DOL finance and administration and ITS finance and administrative units in support of the DOL dedicated team. Perform analysis and create reports to advise Dedicated leadership team and ITS executives on dedicated team finances, staffing, and other administrative planning activities going on across the dedicated team. Specific duties shall include, but are not limited to:
Staff Development
In consultation with managers, develop and update training plans. Create reports to track staff progress and provide to management as needed.
Data analysis: Using data to plan instruction and assist with assessment development
Collaboration: Collaborating with others to identify staff development needs
Training support: Assisting with locating and disseminating instructional materials
Technical leadership: Translating product and business objectives into technical proposals and decisions
Vendor and Financial Services
Negotiating initial pricing and renewal terms with vendors. Managing vendor relationship.
Finding vendors that potentially meet requirements outlined by agency and the technical experts.
Managing procurement process and completing required documentation, with assistance from subject matter experts.
Administrative Support
Communication: Answering phones, escorting visitors, and responding to inquiries
Scheduling: Scheduling appointments, meetings, and events
Document preparation: Preparing reports, memos, onboarding/offboarding, hiring, and other correspondence
Record keeping: Organization charts, seating charts, ordering systems, and employee lists
Office management: Ordering supplies and other office equipment procurements. Engagement with agency facility teams for office cleanliness, spacing, and other needs.
Qualifications
Minimum Qualifications
- NY HELPS- Minimum Qualifications
Business Systems Analyst Trainee 1: A bachelor's or higher degree. (equated to salary grade 14)
Business Systems Analyst Trainee 2: A bachelor's degree and one year of professional experience as described below OR a JD or master’s degree in a related field. (equated to salary grade 16)
Business Systems Analyst 1: A bachelor's degree and two years of professional experience as described below OR a JD or master’s degree in a related field and one year of professional experience as described below. (SG-18)
Qualifying experience includes: Business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); an
Employees with one year of permanent competitive service in a position G-16 or above and who possess a bachelor’s degree from an accredited college, are active on the Professional Careers Opportunities eligible list, and meet the required minimum qualifications listed for the select job title on the Professional Career Opportunities (PCO) page may be eligible to transfer to the G-18 level under Section 70.4 of Civil Service Law.
Candidates with at least one year of permanent competitive service in a title allocated to G-11 or higher and who have standing on the PCO eligible lists; OR candidates with a bachelor’s degree and who are active on the PATT eligible list, may be eligible for transfer to the Trainee level under the provisions of Section 70.4 of the Civil Service Law.
Candidates eligible for consideration under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55-b/c of the Civil Service Law will also be considered. Individuals certified eligible for the 55-b/c program must possess a bachelor's degree to meet the education qualifications for the traineeship or possess a bachelor’s degree and meet the required minimum qualifications listed for the select job title on the Professional Career Opportunities (PCO) page for consideration for the G-18 level. Please provide a copy of your letter of eligibility and a copy of your unofficial transcript with your response.
Salary range above applies to candidates appointed to Business Systems Analyst 1, G-18. The hiring rate for candidates appointed to Business Systems Analyst Trainee starts at $53,764 and is based on the candidate's salary at the time of hire. Candidates hired into the traineeship will be advanced to Business Systems Analyst 1 title upon the successful completion of a two-year traineeship.
- NOTE: For the duration of the NY HELPS Program, this title may be filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they are applying.
Additional Comments
Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
- Thirteen (13) paid holidays annually
- Up to Thirteen (13) days of paid vacation leave annually
- Up to Five (5) days of paid personal leave annually
- Up to Thirteen (13) days of paid sick leave annually for PEF.
- Up to three (3) days of professional leave annually to participate in professional development
- Eligible employees and dependents can pick from a variety of affordable health insurance programs
- Family dental and vision benefits at no additional cost
- New York State Employees’ Retirement System (ERS) Membership
- NYS Deferred Compensation
- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
- Public Service Loan Forgiveness (PSLF)
- And many more.
Salary : $66,951 - $85,138
