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Project Manager 2 (NY HELPs) - 8675

NYS Office of Information Technology Services
Albany, NY Full Time
POSTED ON 1/7/2025 CLOSED ON 1/14/2025

What are the responsibilities and job description for the Project Manager 2 (NY HELPs) - 8675 position at NYS Office of Information Technology Services?

Description

Duties Description

ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Duties

Under the direction of the Project Manager 3, SG-25, within the Information Technology Services Dedicated Support Division, Office of General Services, the Project Manager 2, SG-23, will oversee and manage high-profile projects impacting statewide users, and initiatives impacting Human Resources and other administrative systems. Specific duties include, but are not limited to:

  • Develop detailed Scope Documents, Project Charters (as needed), and Project Schedules, identifying

deliverables and milestones and establishing critical path.

  • Facilitate resource planning and follow standard process in requesting additional resources as needed.

Develop and manage project budget/cost plans.

  • Develop and manage Project Management Plans (e.g., Communications, Quality, Risk, Issue, Change,

Resource, Procurement, etc.).

  • Establish and manage project log/registers (Risk, Issue, Action Item, Decisions, Change Request, etc.)

and conduct stakeholder analysis and establish Stakeholder Register/Matrix.

  • Communicate status reports in a timely fashion following established cadence.
  • Lead or facilitate project meetings documenting/distributing meeting outcomes/artifacts.
  • Maintain ITSM project record following CPO standards ensuring data quality/integrity.
  • Conduct project closeout and document Lessons Learned.
  • Manage and provide oversight of assigned program projects ensuring ITSM records are accurate and

up-to-date, and changes follow established/appropriate review/approval process.

  • Monitor all aspects of data quality and governance within ITSM including, but not limited to, Approvals, Cost Plans, Milestones, Risk, Issues, Status Reviews, Accomplishments, and Closeout.
  • Work with ITS cross-functional teams (Finance, CTO, CISO, Legal, etc.) in managing/delivering

assigned projects.

  • Manage/maintain/ensure all PM artifacts adherence to CPO/PMO standards, processes,

policies/procedures.

  • Ensure projects are fully documented, and documentation is stored and accessible in accordance with

CPO standards (e.g., SharePoint).

  • Perform/ensure project closeout procedures are adhered to including, but not limited to, the

completion of client satisfaction surveys and documentation of project accomplishments.

  • Participate in PMO Continuous Process Improvement efforts such as development of standards,

policies/procedure, and tools/templates.

  • Perform a full range of supervisory duties.

Qualifications

Minimum Qualifications

Open to NYS employees with one year of permanent competitive service as Project Manager 2, SG23, (previously known as Project Manager 1, SG23) OR in a position at the SG21 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

NYHELPs Minimum Qualifications

A bachelor's degree and three years of professional

experience in project management which must include planning and at least three other of the management process groups: origination (including governance/work intake, portfolio management, capacity/demand planning); initiating; executing; controlling; and, closing. This experience must include the development of project management deliverables, such as scope statements, schedules, budgets, quality plans, risk plans, and communication plans; or current certification from the Project Management Institute as a Certified Associate in Project Management (CAPM); or current certification from the Project Management Institute as a Project Management Professional (PMP).

A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

Non-Competitive Promotion (NCP)

If there are no more than three qualified candidates in the promotion field for this position, the agency will request approval from the Department of Civil Service to fill this position via a non-competitive promotion (NCP) examination, pursuant to Section 52.7 of the Civil Service Law. In order to be eligible for the NCP, candidates must be in the departmental promotion field and have one year or more in a permanent or contingent-permanent competitive, or 55b/c service in an Project Manager 1 .

Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above.

Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off

  • Thirteen (13) paid holidays annually
  • Up to Thirteen (13) days of paid vacation leave annually
  • Up to Five (5) days of paid personal leave annually
  • Up to Thirteen (13) days of paid sick leave annually for PEF.
  • Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

  • Eligible employees and dependents can pick from a variety of affordable health insurance programs
  • Family dental and vision benefits at no additional cost

Additional Benefits

  • New York State Employees’ Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
  • And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

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