What are the responsibilities and job description for the Retail Account Associate position at Nytris, Inc.?
We are looking for a Retail Account Associate to join our expanding retail team. In this role, you will be responsible for delivering exceptional client representation, building strong customer relationships, and driving customer acquisition within the retail environment. You will help customers find the right wireless services and provide tailored solutions based on their needs. The ideal candidate will have strong interpersonal skills, a passion for sales, and a customer-first attitude.
- Actively engage with customers to understand their unique needs, offering personalized service and ensuring a positive shopping experience.
- Provide expert guidance on a variety of wireless services, helping customers make well-informed decisions based on their preferences and requirements.
- Drive customer engagement and acquisition to meet and exceed individual and team sales goals.
- Educate customers about current promotions, discounts, and new services, emphasizing special offers to boost sales.
- Address customer concerns and resolve issues in a professional and efficient manner, ensuring satisfaction by providing effective solutions.
- Stay updated on the latest product offerings, industry trends, and new services to provide accurate and timely information to customers.
- Work alongside team members to ensure a consistent, high-quality customer experience and contribute to team goals.
- Keep accurate records of customer interactions, sales activities, and transactions, providing regular performance reports to management.
Qualifications:
- Previous experience in retail sales, customer service, or a related field is preferred.
- Excellent verbal and written communication skills, with the ability to build rapport with customers.
- Strong sales skills, with a proven ability to meet and exceed sales targets.Problem-solving abilities to effectively handle customer inquiries and resolve issues.
- A genuine passion for helping customers and delivering exceptional service.
- Strong time management skills, with the ability to handle multiple tasks and keep customer accounts organized.
- Ability to quickly adjust to changing customer needs, new product offerings, and evolving sales strategies.
Job Type: Full-time
Pay: $700.00 - $1,200.00 per week
Shift:
- Day shift
Work Location: In person
Salary : $700 - $1,200
