What are the responsibilities and job description for the Contact Center Representative I/II position at O Bee Credit Union?
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Job Type
Full-time
Description
Do you have passion for helping others? Do you like to have FUN at work? Do you appreciate the unique roots of organization through the Olympia Brewery? If you answered YES to these 3 questions, then you should apply for our Contact Center Representative I/II position at O Bee Credit Union.
O Bee Credit Union is looking for an Contact Center Representative I/II to work at our Administration Building. This position assists members by phone with account related concerns, inquiries, and questions. Performs basic transactions, troubleshooting and maintenance while delivering excellent member service. Provides guidance for products and services to promote the improvement of our members' lives through financial well-being.
We have other great benefits, too, including employer paid medical, dental, vision, 401(k) match and tuition reimbursement. Want to join us?
Required Qualifications
Recruitment will remain open until it is filled. Application submitted without a resume will not be accepted. The range for this position is $18.65 to $27.97 per hour.
O Bee Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.
Salary Description
$18.65 to $27.97
Job Type
Full-time
Description
Do you have passion for helping others? Do you like to have FUN at work? Do you appreciate the unique roots of organization through the Olympia Brewery? If you answered YES to these 3 questions, then you should apply for our Contact Center Representative I/II position at O Bee Credit Union.
O Bee Credit Union is looking for an Contact Center Representative I/II to work at our Administration Building. This position assists members by phone with account related concerns, inquiries, and questions. Performs basic transactions, troubleshooting and maintenance while delivering excellent member service. Provides guidance for products and services to promote the improvement of our members' lives through financial well-being.
We have other great benefits, too, including employer paid medical, dental, vision, 401(k) match and tuition reimbursement. Want to join us?
Required Qualifications
- High School diploma or GED
- At least one year of customer service experience.
- Call center experience preferred.
- Previous financial institution experience preferred.
- Previous Symitar experience preferred.
- Basic math, spelling, reading, and letter writing principles.
- Ability to communicate verbally.
- Ability to communicate in writing.
- Knowledge of basic computer software products.
- Ability to problem solve and think critically.
- Ability to work independently and in a team environment.
Recruitment will remain open until it is filled. Application submitted without a resume will not be accepted. The range for this position is $18.65 to $27.97 per hour.
O Bee Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.
Salary Description
$18.65 to $27.97
Salary : $19 - $28
