Office Manager

O’Brien Speech and Learning believes that learning should be a fun and happy experience. Children learn and grow best in rich environments, enhancing self esteem and one-on-one interaction. 

OBSLL has over 50 providers, employs over 50 providers for the provision of evaluations, therapeutic and educational services for clients demonstrating a wide range of delays, deficits and disorders. This includes Speech Therapists, Occupational Therapists, Physical Therapists  Special Educators. Psychologist , Vision Therapists and Social Workers.

The practice incorporates individual and group therapy that integrates speech, occupational, physical, behavioral therapies and special education modalities prescribed for each client.

Job Description

OBSLL is seeking a highly organized and detail-oriented Office Manager to oversee the daily operations of our practice. This role is responsible for managing administrative tasks, processing billing and payments, and supporting staff to ensure efficient workflow. The ideal candidate will have strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment while providing essential support to both the practice and its clients.

Key Responsibilities

Office Administration

• Answer and direct phone calls in a professional and courteous manner.
• Maintain electronic filing systems and ensure records are updated and organized.
• Order and manage office supplies to ensure smooth daily operations.

Data Management & Billing

• Input and maintain accurate data in company software and databases.
• Process billing for multiple programs, including:
• Receiving billing from providers, reviewing it for accuracy, and entering it into the billing software.
• Track therapists' billing submissions (via ProviderSoft, FundEZ) and monitor payment processing (via ADP)
• Provide updates and reports on therapist payments and outstanding balances.
• Preparing and sending invoices to clients.
• Receiving payments from clients and reconciling accounts.

Employee Onboarding & Support

• Assist in onboarding new hires by acquainting them with necessary systems and company policies.
• Ensure all onboarding documentation is completed and filed properly.
• Oversee corporate insurance policies, ensuring they remain up to date and compliant with regulations.

Contract Management & Compliance

• Update and maintain annual contracts with school districts, ensuring compliance with all contractual requirements and deadlines.

Qualifications

• Proven experience in office management, administration, or a related field.
• Strong organizational skills with the ability to multitask and prioritize effectively, with high attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams Goggle Meet) and bookkeeping software such as Quickbooks or FundEZ, a payroll systems (we use ADP)
• Medical Billing experience
• Knowledge of CPT codes & ICD10 codes
•  Knowledge of private Insurance billing is preferred
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

10 paid holidays and 2 weeks vacation

Hours are 9-5pm.

Pay rate is commensurate with experience