What are the responsibilities and job description for the Quality Control/Quality Assurance Analyst II position at O'NEIL, CANNON, HOLLMAN, DEJONG & LAING S.C.?
POSITION SUMMARY :
The Quality Control / Quality Assurance (QC / QA) Analyst II will interface with our customer; review documents prior to submission; and review internal processes, documents, and forms prior to release. The QC / QA Analyst II will aid with design of special procedures to maximize editorial quality and writer productivity. May work with internal / external personnel to determine QC plans. The incumbent will work closely with the QC / QA team and Lead-level operations personnel to interpret contractual specifications as required.
ESSENTIAL FUNCTIONS :
- Edits all client-bound data, material, and documents prior to submitting to customer per QC plan
- Ensures all documents conform to customer requirements and company style guides and are error-free and grammatically correct
- Assists in the internal ISO 9001 audit, as required
- Assists in preparing for the external ISO 9001 audit, attends meetings; as required
- Assists in the design of procedures to increase efficiency and effectiveness with role and within the department
- Performs any other job-related instructions, as requested with reasonable accommodation
WORKING ENVIRONMENT :
MINIMUM QUALIFICATIONS :
Education :
Experience :
Technical Experience :
Certification / Licensure :
