Technical Writer II (SATCOM, RF, Satellite Device Knowledge Required)

POSITION SUMMARY : The Technical Writer is responsible for taking complex, technical information and translating it into an easily understandable format, per customer guidelines. The Senior Technical Writer will work closely with experienced writers and other internal employees to interpret contractual specifications, engineering drawings, reports, and other data to help produce technical documentation to comply with customer requirements. The Senior Technical Writer will assist with training and answering questions from employees regarding contractual specifications. The Senior Technical Writer may communicate with customer and / or customer's representatives throughout the project, as needed.ESSENTIAL FUNCTIONS : Writes technical documents / manuals according to specifications for customer

Troubleshoots mechanical, electrical, and / or pneumatic systems on heavy-duty equipment

Researches existing data to maximize use of previously developed text and / or illustrations

Drafts text materials to ensure text and illustrations are completed and coordinated per final product requirements

Documents and archives technical data over long periods in an efficient, established method to aid in future related projects

Tracks and records time spent on projects

Communicates status of work to management and any needs for additional information

Completes assigned tasks according to established deadlines, customer specifications, and company policies and procedures

Follows all established safety procedures and reports violations to appropriate personnel; may make recommendations on safety procedures

Assists management with training of department employees; relays training needs and status to immediate supervisor

Reviews project requirements to comply with customer specifications and agreements

Assists in communicating project status and deadlines with customer and other internal and external personnel

Assists in allocating resources to projects and accurately estimating number of hours needed to complete current and future projects

Coordinates with Project Lead to assist in managing phases of the project

Performs any other job-related instructions, as requested with reasonable accommodation

WORKING ENVIRONMENT : General office environment; required to use office equipment (company computer, telephone / smartphone, photocopier); required to sit / stand for long periods of time

May be required to work in a shop or manufacturing facility; exposure to hazardous chemicals and / or bloodborne pathogens is possible; noise level may be high in shop or manufacturing facility

May be required to work on heavy equipment and / or heavy-duty vehicles to perform duties and responsibilities; required to sit, stand, bend, kneel, and lie down; may be required to lift up to 50 pounds

May be required (on short notice) to work overtime / additional hours to meet deadlines; may occasionally require working weekends and / or holidays, as needed

May be required to travel by motor vehicle and / or airplane to complete job requirements; estimated to be less than 25 percent; limited projects may require travel up to 50 percent

MINIMUM QUALIFICATIONS : Education : High school diploma or General Equivalency Diploma (GED) is required

Associate degree in a technical or mechanical field, or equivalent work experience is required

Associate degree in Automotive Repair or related field is preferred

Bachelor of Science (BS) or Arts (BA) degree in business, engineering, technical field, or related degree is preferred

Experience : Two to Four (2-4) years of experience writing complete, complex technical documents, including organizing the document and working with internal and external personnel (e.g., agencies, customer) is required

Previous military and / or mechanical aptitude / experience is preferred

Previous experience for the Department of Defense (DoD) is preferred

Experience troubleshooting / diagnosing mechanical, electrical, hydraulic, and / or pneumatic systems is preferred

Experience using Onboard-diagnostics (OBD) II, CAT ET, Allison DOC, Bendix Diagnostic, Dearborn, WABCO Toolbox, or other Original Equipment Manufacturer (OEM) diagnostic tools is preferred

Technical Experience : Intermediate level of proficiency with Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft PowerPoint is required

Intermediate level of proficiency with desktop publishing tools is required

Intermediate to advanced technical knowledge of mechanical, electrical, pneumatic, hydraulic, electronic, and / or aeronautical systems is required

Intermediate knowledge of related fields, including illustrating, provisioning, and logistic support analysis is preferred

read and interpret electrical, pneumatic, and hydraulic schematics is required

Certification / Licensure : Automotive Service Excellence (ASE) certification is preferred

Valid driver's license in state of residency with acceptable driving record is required

Equal Opportunity Employer : O'Neil & Associates, Inc. is an equal opportunity employer, providing equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam Era or other eligible veteran status, or any other protected factor. Applicants must be authorized to work in the United States without sponsorship.