What are the responsibilities and job description for the Customer Service Associate - Parts position at O'Reilly Auto Parts?
Job Description:
O'Reilly Auto Parts is seeking a highly motivated and customer-centric Customer Service Associate - Parts to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Main Responsibilities:
- Customer Engagement: Engage with customers to understand their needs, provide product recommendations, and resolve customer complaints in a timely and professional manner.
- Operational Effectiveness: Process transactions accurately, maintain a clean and organized store environment, and complete daily tasks efficiently.
- Inventory Management: Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory levels.
- Technical Training: Develop technical skills through training and experience to operate store test equipment, including brake lathes.
