What are the responsibilities and job description for the Host position at O Steak & Seafood?
Job Summary
We are seeking a friendly and organized Host to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience.
Duties
- Greet guests with a warm welcome and seat them accordingly
- Manage reservations and waitlists efficiently
- Provide guests with menus.
- Take phone reservations and address customer inquiries
- Collaborate with servers to ensure smooth service flow
- Maintain cleanliness and organization of the host stand and lobby area
Qualifications
- Excellent phone etiquette and communication skills
- Prior experience in hospitality or customer service preferred
- Familiarity with POS systems such as Toast POS is a plus
- Ability to work in a fast-paced environment while maintaining a friendly demeanor
- Strong guest relations skills with a focus on delivering top-notch guest services
- Knowledge of food service industry standards, especially in a hotel setting
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Shift:
- Evening shift
Work Location: In person
Salary : $15 - $17
