What are the responsibilities and job description for the Warranty Administrator position at O'Steen Automotive Group?
Join our team at O'Steen Automotive Group-Volkswagen and immerse yourself in a thrilling opportunity as a Full Time Warranty Administrator. Working onsite in Jacksonville, Florida. This position promises a rewarding and challenging experience. Are you ready to take the next step in your career?
Apply now and be part of a team that values excellence and innovation in every aspect of the business. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off.
YOUR DAY AS A WARRANTY ADMINISTRATOR
As a Full Time Warranty Administrator, you will play a pivotal role in developing the process and managing warranty claims, ensuring timely and accurate resolution. Review warranty policies and procedures to ensure compliance. Collaborate with internal departments to resolve warranty-related issues. Respond to customer inquiries and resolve warranty-related issues in a timely and professional manner. Maintain accurate and current records of warranty claims and resolutions. Code labor operations and submit claims to manufacturer.
WOULD YOU BE A GREAT WARRANTY ADMINISTRATOR?
To excel in the role, candidates must possess a strong foundation in automotive retail warranty management with knowledge of warranty policies and procedures. We are looking for an individual with experience in warranty administration, strong problem-solving skills, excellent communication with customers and team members, highly organized and detail-oriented individual. If you are a results-driven professional with a passion for the automotive industry, we invite you to apply and be part of a team committed to excellence and innovation.
Additionally, a valid in-state driver's license and a safe driving record are required to perform the responsibilities of this role effectively.
Knowledge and skills required for the position are :
Automotive Retail
Knowledge of warranty policies and procedures
Strong problem-solving skills
Experience with warranty management software
Ability to drive an exceptional customer experience
Demonstrated communication and interpersonal skills
Valid in-state driver's license and have and maintain an acceptable safe driving record
JOIN OUR TEAM TODAY!
If you are passionate about the automotive industry and ready to make a meaningful impact, this position offers the perfect platform to showcase your skills and contribute to the continued success of our dealership.
Must be able to pass Background test / Drug screening.
