Business Analyst – Credit Cards Domain

Job Description: Business Analyst – Credit Cards Domain

Location: Dallas, TX

Grade: EX (Goldman Preferred)

Employment Type: Full-Time / Contract

Experience: 8 years (5 years in Credit Cards domain)

Job Summary:

We are seeking an experienced Business Analyst (BA) with a strong background in the Credit Cards domain to join our team in Dallas, TX. The ideal candidate should have at least 5 years of relevant experience in Credit Cards and 8 years of overall experience in business analysis. The candidate must be well-versed in Regulatory, KYC, AML, and Data projects, along with a deep understanding of various Credit Card applications across acquisitions, servicing, risk, and credit reporting.

This role requires strong analytical and problem-solving skills, the ability to conduct root cause analysis (RCA), and exceptional communication and stakeholder management capabilities.

Key Responsibilities:

✅ Business Analysis & Requirements Gathering:

• Work closely with business and technology teams to gather, analyze, and document business requirements.
• Translate business requirements into functional and technical specifications.
• Conduct gap analysis and recommend process improvements.

✅ Credit Cards Domain Expertise:

• Provide in-depth knowledge of Credit Card lifecycle applications, including:
• Card Acquisitions
• Card Servicing
• Risk & Fraud Management
• Credit Reporting & Account Receivables
• Backend Processing & Settlement Systems

✅ Regulatory & Compliance Knowledge:

• Strong experience working with Regulatory, KYC (Know Your Customer), and AML (Anti-Money Laundering) projects.
• Ensure compliance with banking and financial regulations in credit card operations.

✅ Data Analysis & Root Cause Analysis (RCA):

• Conduct RCA and research work to identify business issues and recommend solutions.
• Work with large datasets and use SQL or data analysis tools to analyze trends and patterns.

✅ Stakeholder Management & Communication:

• Collaborate with cross-functional teams, including business users, developers, and QA teams.
• Engage with internal and external stakeholders to ensure project alignment and seamless execution.
• Act as a liaison between business teams and IT to ensure business needs are effectively translated into technical solutions.

✅ Testing & Implementation Support:

• Support User Acceptance Testing (UAT) and ensure requirements are met.
• Work with the development and QA teams to ensure smooth implementation.
• Provide post-implementation support and monitor performance for continuous improvements.

Required Qualifications & Skills:

✔ 8 years of overall experience, with at least 5 years in the Credit Cards domain as a Business Analyst.

✔ Strong expertise in Credit Card applications, including Acquisitions, Servicing, Risk, Credit Reporting, and Backend Applications.

✔ Experience with Regulatory, KYC, AML, and Data projects in the banking/financial sector.

✔ Excellent analytical skills with the ability to perform Root Cause Analysis (RCA) and research.

✔ Proficiency in working with SQL, Excel, or data analysis tools for report generation and data validation.

✔ Strong communication, documentation, and stakeholder management skills.

✔ Ability to work in fast-paced environments with minimal supervision and strong self-learning capabilities.

✔ Knowledge of Agile methodology and experience with tools like JIRA, Confluence, or Rally.

✔ Experience with Goldman Sachs or similar Tier-1 financial institutions is a plus