Coffee, Chocolate, Bakery (Entry Level)

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CLIFFMADE

Oak Cliff Coffee Roasters * Davis Street Espresso * 5 Mile Chocolate * Candor Bread

Don’t Simply Consume. Create.

Reminding people how good food can be by understanding our customer and guiding them to well-made coffee and food.

Our goal is to guide our customers. This requires we 1) have expertise to act as a guide and 2) empathy enticing them to follow.

We believe meaning and satisfaction in work is produced by the experience of someone else enjoying what you have made. This could be building a house, cutting flowers, or baking a loaf of bread. The point is, you experience connection between what your hands produce and someone’s enjoyment of that product.

In the corporate world, finding meaningful work is nearly impossible. Everything is disconnected—and it must be, if the goal is to build a machine where people are merely replaceable cogs.

CliffMade (Oak Cliff Coffee Roasters, Davis Street Espresso, Five Mile, Candor Bread) is a place that emphasizes meaningful work. We lead and serve our customers. We put a lot of work into understanding what is good and how to accomplish it at some scale, so we can serve our customers as we should. We’re not looking to make it just because we can sell it.

We make coffee, chocolate, and bread at nationally award-winning levels. And while there is something simple about great food, nothing about this is easy. Making something great is just the start, because we must continue doing it again and again and again, all for the purpose of serving the neighborhood.

You’ll be on a team with attention and care as its foundation. We can train skill and knowledge, but we can’t train you on how to care. You have to bring that yourself.

This probably isn’t the place for you if:

-You don’t love the kind of food we make.

-You can’t lift 50lb to your waist.

-You can’t spend 8-9 hours on your feet.

-You don’t consider how your physical appearance affects customer experience.

-You don’t appreciate feedback for the purpose of improving and the team improving.

-Your attitude interferes with your ability to thrive on a team.

-You’re unwilling to put down a phone or remove an ear bud to give attention to work.

-You believe in social media.

-You’re unwilling to do more than the bare minimum.

-You’re willing to be the weakest link.

-You’re unwilling to put effort, on your own time, into learning & understanding more about your craft.

-You don’t take responsibility for your own understanding and using phrases like, “No one told me,” or “That’s not my job.”

The Coffee, Chocolate, Bakery Entry Level Role:

The purpose of this role is to support the CliffMade team (Oak Cliff Coffee Roasters, 5 Mile Chocolate, Candor Bread, and Davis Street Espresso) by learning, understanding, & executing processes with accuracy then speed.

At CliffMade we offer a thorough and systematic training program that teaches you the skills and expertise for crafting good coffee and food with well-sourced ingredients. In our training program and beyond, we offer you many opportunities for growth, learning, and creativity.

After completing the initial training and onboarding for this entry level role, employees have the opportunity to move forward in either our Barista program at Davis Street Espresso or one of our Production programs at Oak Cliff Coffee Roasters, Candor Bread, or 5 Mile Chocolate.

The Coffee, Chocolate, Bakery's 5 Major Contributive Responsibilities:

While not exhaustive, this is a general idea of the responsibility of this role.

· Responsible for proactively holding self accountable for learning, understanding, & executing tasks taught.

· Responsible for learning & improving on personal management of products & time, accuracy & then speed.

· Responsible for fostering empathetic relationships with employees & customers.

· Responsible for learning, packaging, fulfilling, & creating excellent products.

· Responsible for learning, understanding, & optimal operation of all equipment, programs, & facilities.

Tasks (not limited to):

· Beautiful coffee bags, shelved & staged correctly

· Beautiful kitchen orders, made correctly & timely

· Accurate & attentive packaging, chopping, &/or mixing

· Learning, understanding, & executing processes, methods, & CliffMade quality standards

· Handwashing Dishes

· Maintenance/Cleaning processes & checklists

· Building & Strengthening Relationships with Clients & Team

This role is entry level, $11-12/hr*, Monday-Saturday, availability hours: M-F 5.30am-5pm Sat 6.30am-5pm, and 25-40 hrs/wk.

*This is the starting pay, there is a $2 raise or additional hourly tips after the 90 day onboarding & training period.

This role requires no prior experience/education—preferred experience/education in hospitality, baking, &/or coffee.

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Job Type: Full-time

Pay: $11.00 - $14.00 per hour

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training

Shift:

• 8 hour shift
• Day shift
• Morning shift

Application Question(s):

• Do you have full Saturday availability? (required for Barista roles)
• Did you visit https://go.cultureindex.com/s/DF5FFD0000 and complete the survey? (THIS IS REQUIRED FOR CONSIDERATION!)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $11 - $12