What are the responsibilities and job description for the Part-Time Yoga Studio Customer Experience Manager: position at Oak + Lotus Yoga?
We're looking to expand our team at Oak Lotus Yoga! We're looking for folks who are passionate about our mission of inclusivity and interested in helping us grow our community.
We currently have openings for part-time Manager and Teacher positions, and we’re open to combining Teacher Manager roles!
The way our team works is that all of our Managers are assigned regular weekly Front Desk Shifts and are responsible for customer service sales during those shifts, in addition to their own unique set of tasks. Managers are asked to complete as much of their work during their in-studio shifts (i.e. while class is going on) as possible. Any extra time needed to complete Manager tasks can be done remotely, within reason.
Customer Experience Manager Role Description:
- In-Person Customer Service Sales
- Provide excellent customer service In-Person and Online, ensuring that all clients' experiences align with our mission and values
- Optimize our In-Person and Online customer experiences
- Create and execute strategies for customer engagement and retention
- Ensure new clients receive the white-glove treatment and feel welcome and comfortable from the moment they step into the studio
- Drive Membership sales through organic, authentic connection with clients
- Cleaning Studio Organization
Available Shifts
- Tue, Wed, Fri: 11:45am - 1:45pm
- Tue, Wed, Thurs, Fri: 5pm - 8:30pm
- Saturday: 9:30am - 1pm
- Sunday: 10am - 12pm
This is a part-time hourly role of 8-12 hours per week.
TO APPLY: Please visit https://www.oakandlotusyoga.com/managers for application instructions. DO NOT submit your application through really, thanks!
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 8 – 12 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Supplemental Pay:
- Commission pay
Work Location: In person
Salary : $15
