Client Services Associate

Client Service Associate – Financial Services

Location: Huntsville, AL
Job Type: Full-Time
Experience Level: Entry-Level to Mid-Level

About Us

At Oak Tree Financial Services, we are more than just a financial advisory firm—we are a family-owned business with deep roots in Huntsville, AL and a strong commitment to the local community. We take a long-term approach to both our clients and our employees, fostering relationships built on trust, integrity, and personalized service.

Located in the vibrant downtown business district, our office is housed in one of Huntsville’s oldest and newly renovated historic buildings, reflecting our dedication to both tradition and forward-thinking innovation. As a hybrid advisory firm, we offer flexibility that many corporate firms cannot, allowing our team to thrive in an environment that values work-life balance, professional growth, and community engagement.

About the Role

As a Client Service Associate, you will play a key role in ensuring an exceptional experience for our clients. This position is perfect for someone who enjoys client interaction, attention to detail, and contributing to a team in a growing, community-focused financial firm.

Key Responsibilities

✅ Be the first point of contact for clients, providing friendly and professional service via phone, email, and in-person interactions.
✅ Assist financial advisors with client onboarding, account administration, and service requests.
✅ Maintain and update client records in CRM and financial software systems.
✅ Ensure accuracy in processing account paperwork and transactions.
✅ Stay up-to-date with industry regulations and ensure compliance with company policies.
✅ Plan and coordinate client appreciation events and engagement initiatives to strengthen client relationships.
✅ Contribute to a collaborative and positive team environment, supporting firm-wide initiatives.

Qualifications & Skills

✔ Education: Bachelor’s degree in finance, business, or a related field preferred.
✔ Experience: 1-3 years in financial services, banking, or a client service role (preferred but not required).
✔ Client-Focused: Strong communication and relationship-building skills.
✔ Tech Savvy: Proficiency in Microsoft Office (Excel, Word, Outlook); experience with CRM/financial software is a plus.
✔ Detail-Oriented: Ability to multitask and stay organized in a fast-paced environment.
✔ Licensing: Series 7 and/or 66 (or willingness to obtain) is a plus but not required.

Why Join Oak Tree Financial Services?

• Family-Owned & Community-Focused: We are deeply connected to Huntsville and take pride in serving our local community.
• Growth-Oriented: We invest in our employees’ long-term success with professional development opportunities.
• Competitive Compensation: Salary based on experience, plus performance-based bonuses.
• Comprehensive Benefits: Health insurance, retirement plans, and paid time off.
• Flexibility: Hybrid work options for better work-life balance.
• Historic & Modern Workspace: Work in a beautifully restored, historic downtown Huntsville office.
• Supportive Team Culture: We are a close-knit team that values collaboration and integrity, backed by the largest independent broker-dealer in the U.S.

How to Apply

If you’re looking to build a rewarding career with a firm that values its people and its clients, we’d love to hear from you! Apply above today by submitting your resume and a brief cover letter.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k) 3% Match
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Parental leave
• Retirement plan

Compensation Package:

• Performance bonus

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Financial Services: 1 year (Preferred)

License/Certification:

• Series 7 or Series 66 (Preferred)

Ability to Commute:

• Huntsville, AL 35801 (Required)

Work Location: In person

Salary : $50,000