What are the responsibilities and job description for the Front Desk Agent position at Oak Tree Inn?
We're looking for an experienced Front Desk Agent to take on exciting new challenges! The Front Desk Agent will be responsible for managing a busy front office and greeting customers in a professional and positive manner. We are seeking a dynamic candidate who can clearly communicate with customers and support colleagues in both written and verbal communications.
Responsibilities:
- Greet hotel guests and assist in their needs.
- Maintain the integrity of the hotel and its property.
- Monitor the safety and security of all guests and staff.
- Respond to emergencies and lockouts.
- Answer phones to direct calls to appropriate parties.
- Receive deliveries and facilitate any necessary paperwork.
- Handle customer complaints.
- Update records of room availability, key distribution, and reservations.
- Clean guest rooms and restrooms.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $16 - $18
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