IT Manager | Full-Time | Moody Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The IT Manager will be responsible for managing, planning, scheduling, and monitoring all computer and phone systems for the facility.  This role will manage technical event needs, support building staff, and help design facility technology plans alongside their supervisor, the Director of Technology. 

This role pays an annual salary of $65,000-$80,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 13, 2025.

About the Venue

At Moody Center, we are building a championship organization that serves our fans, community, and business partners through world-class sports and entertainment. We believe our employees are our greatest assets.  We will create a culture that empowers and inspires them to go above and beyond for our clients, patrons and community.  

Moody Center is the newest arena in Austin, Texas and finally gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000 seat venue to host the biggest artists and acts on the planet. Designed specifically for concerts, the new arena replaced the 43 year-old Frank Erwin Center and will provide top-tier hospitality, artist amenities, and all of the benefits of a modern music venue.  In addition, the facility will serve as the new home court of the University of Texas men’s and women’s basketball programs. 

Responsibilities

• Supervise Full-Time IT staff members.
• Properly schedule to cover facility operating hours in efficient and effective manner.   
• Develop training programs to ensure all staff members are proficient in operating and maintaining computer systems. 
• Develop, implement, document, and maintain effective facility maintenance policies, procedures, and programs.
• To include project managing all computer software, hardware, and all phone systems. 
• Oversee and provide cause for proper control and care of computer and phone inventories of supplies, spare parts, shop tools and equipment.  
• Prepare and provide to management team specific reports and documents. 
• To include, but not limited to, purchase request orders, department operating budget, capital improvement budget projects, special project reports, updates and/or recommendations, and event reports. 
• Oversee related contracted maintenance agreements. 
• Develop bid specifications, renewal agreements, and manage all other related items to ensure that acceptable and quality performance levels are achieved. 
• Other duties as assigned. 

Qualifications

• Bachelor's degree and 3-5 years of experience in IT operations, or equivalent education and experience, may be considered. 

• Understand and be current on technical best practices, policies, and procedures. 

• Experience within large public venues (stadiums, arenas, etc.) is preferred. 

• Experience with the principles and techniques of supervision, training, budget preparation and purchasing. 

• Experience reading and comprehending blueprints, drawings and other related materials. 

• Ability to follow oral and written instructions and communicate effectively with others in both verbal and written form. 

• Organize and prioritize work to meet deadlines. 
• Work effectively under pressure and/or stringent schedule, while providing accurate results. 

• Ability to work independently and demonstrate the ability to exercise effective judgment and initiative. 
• Ability to maintain an effective working relationship with clients, employees, exhibitors, patrons and others.  
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required. 
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building. 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $65,000 - $80,000