Membership Sales Assistant | Ken Garff

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Membership Sales Assistant provides essential operational and administrative support to the Membership Sales Team, ensuring smooth processes and exceptional service delivery. This role is critical in enabling the Sr. Membership Director and Sales Coordinator to focus on high-level sales efforts and engagement.

This role pays an hourly rate of $18 to $20.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).This position will remain open until April 18, 2025.

About the Venue

The Ken Garff University Club, located in the South End Zone of Rice-Eccles Stadium, is a premier private social hub for alumni, faculty, staff, and the Salt Lake City community. Offering stunning views, exclusive amenities, and a vibrant calendar of events from game-day celebrations to themed soirées, the Ken Garff University Club creates memorable moments in an unparalleled setting. The club is a unique space for dining, networking, and celebrations.

If you’re passionate about delivering exceptional member experiences in a dynamic, high-energy environment, this is the perfect place to grow your career while being part of something truly special.

Responsibilities

Responsibilities:

· Administrative Support: Prepare and distribute membership packets, dining certificates, and welcome kits for new members. Ensure all materials are accurate, branded, and timely.

· Tour Scheduling and Coordination: Manage tour bookings in the system, ensuring seamless scheduling and effective communication with prospective members.

· Front Desk and Member Services: Greet visitors, answer membership inquiries, and assist with front desk duties during peak hours. Serve as a resource for prospective and current members.

· System and Data Management: Maintain membership databases, ensuring accurate entry of member information, updates, and changes.

· Event Support: Assist with the setup, execution, and teardown of membership-related events. Support offsite event logistics as needed.

· Marketing Assistance: Help with digital and print marketing efforts, such as creating flyers, sending follow-up emails, and preparing promotional materials.

· Supplies and Inventory: Manage inventory of membership materials, ensuring adequate stock of packets, certificates, and promotional items.

· Daily Operations Support: Handle parking codes, reservations for non-app users (e.g., boardrooms, coworking spaces), and vendor coordination.

· Reporting Assistance: Generate reports related to membership growth, lead tracking, and engagement activities to support the Sr. Membership Director and Coordinator.

Qualifications

Skills/Knowledge Required

· Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.

· Excellent attention to detail for data entry, scheduling, and preparing membership materials.

· Friendly and professional demeanor with strong customer service skills.

· Effective written and verbal communication skills to interact with members, staff, and vendors.

· Proficiency in Microsoft Office (Word, Excel, Outlook) and a willingness to learn CRM or reservation systems.

· Ability to assist in event coordination, including setup, execution, and teardown.

· Basic understanding of marketing support tasks, such as creating flyers or assisting with social media content.

· Team-oriented mindset with the ability to collaborate effectively.

· Adaptability and flexibility to adjust to changing priorities.

· Previous experience in administrative support, hospitality, or customer service is a plus.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $18 - $20