What are the responsibilities and job description for the BDC Sales Agent position at Oakes Kia?
We are looking for a BDC Sales Agent to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.
Benefits
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Responsibilities
- Customer Relationship Management (CRM): Maintain and update our CRM system with accurate lead and customer information. Track interactions and follow-up activities.
- Lead Nurturing: Develop and implement effective lead nurturing strategies to keep potential customers engaged and informed about our products/services.
- Appointment Setting: Schedule appointments and demos for the sales team with qualified leads, ensuring a seamless handoff.
- Market Research: Stay informed about industry trends, competitors, and customer needs to provide valuable insights to the sales and marketing teams.
- Sales Support: Collaborate with the sales team to provide administrative and research support, including preparing sales materials, reports, and presentations.
- Reporting: Generate regular reports on lead generation activities, conversion rates, and the effectiveness of various outreach methods.
- Customer Engagement: Maintain a positive and professional relationship with leads and customers, addressing their inquiries and concerns promptly and efficiently.
Qualifications
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
Oakes Auto Group is growing rapidly and needs exceptional people to staff and lead our teams! Mentorship provided and career paths are available for talented and driven individuals who wish to advance to the top of their field, and/or into management. This is not just a job, but an opportunity to develop all of your skills and discover your potential. Approaching college graduation? Share your career goals and ask about tuition assistance.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
