What are the responsibilities and job description for the Automotive Sales BDC Agent position at Gary Crossley Ford LLC?
About Us At Gary Crossley Ford, we pride ourselves on delivering exceptional customer service and being a leader in the automotive industry.
Our Business Development Center (BDC) is the driving force behind our customer engagement, ensuring every client receives timely and personalized communication.
We are looking for a motivated and enthusiastic Sales BDC Agent to join our team and help us continue our legacy of excellence.
Job Responsibilities As a Sales BDC Agent, you will play a critical role in our sales process by connecting with prospective and returning customers, ensuring their experience is seamless from start to finish.
Your responsibilities will include : Responding to inbound internet leads, phone calls, and emails in a prompt and professional manner.Scheduling appointments for customers to visit the dealership and meet with sales consultants.Following up with past customers to generate repeat business and referrals.Updating and maintaining accurate records in the CRM system.Collaborating with the sales team to ensure a smooth handoff of appointments and leads.Providing an exceptional customer experience and upholding the Gary Crossley Ford brand.
Qualifications Were seeking candidates who are driven, personable, and have a passion for helping others.
Qualifications include : Prior experience in customer service, call center, or sales (automotive experience preferred but not required).Strong communication skills (verbal and written).Proficient in using computers and CRM systems.Ability to multitask and manage time effectively.Positive attitude, team player, and a willingness to learn.High school diploma or equivalent.
What We Offer At Gary Crossley Ford, we value our employees and provide : Competitive base salary plus performance-based bonuses.Comprehensive benefits package (health, dental, vision, and more).Paid time off and holidays.Opportunities for career advancement.Employee discounts on vehicle purchases and services.A supportive and dynamic work environment.
Apply Today! Join the Gary Crossley Ford family and take the next step in your career as a Sales BDC Agent.
We look forward to hearing from you! Gary Crossley Ford is an equal opportunity employer and welcomes applicants from all backgrounds.
