We are looking for a Business Office Manager (BOM) to join our Team!!
POSITION SUMMARY :
Under the direction of the Administrator, the Business Office Manager oversees all business functions and personnel including but not limited to accounts receivable, accounts payable, resident trust funds and other assigned duties. The position ensures the financial systems are accurate, efficient, and in accordance with professional accounting practices and governmental regulations, while providing superior customer service to residents, employees, and visitors.
JOB DUTIES :
- Is responsible for collecting accounts receivable with an emphasis on the 90 accounts by using the following techniques / procedures : a. Conducts collection calls on delinquent accounts with letter documenting the conversation b. Advise Corporate level personnel on payments not received by required dates, so late payment fees may be allocated c. Resolve balance disputes as needed / requested from responsible parties / residents d. Forward problem accounts to Corporate level personnel for assistance in resolving, as needed e. Conducts follow-up on delinquent account pay dates f. Advises the Administrator and the corporate level personnel of potential problem accounts as they arise g. Prepares and maintains “delinquent account status sheet” on delinquent / problem accounts h. Prepares analysis and reconciliation of accounts i. Prepares plan of action for follow-up of actions taken j. Recommends collection action and referral to collection agencies k. Prepares and submits application write-offs
- Supervises Business Office Staff and conducts regular meetings to review progress toward departmental goals. Offers direction, suggestions and evaluated performance of Business Office Staff
- Conducts meetings and regularly communicates with the Administrator and corporate level personnel about progress towards departmental goals attainment and areas of concern within the department
- Gathers month-end medical reports and maintains file for reporting and ensures timely responses to
Medicare requests for medical records (ADRs)
Demonstrates responsibilities for Medicare Part A determinations from the Nursing Department : a. Notifies resident / responsible party of nursing decisions, as received, or on a daily basis b. Ensures appropriate letters are sent within 24 hours of admission / decisionEnsures completion of Medicare Part A and B appeals in denials received : a. Completes and files reconsiderations on a timely basis b. Requests and completes telephone hearings for reconsideration on a timely basis c. Requests and completes Administrative Law Judge hearings for reconsideration on a timely basisBalances SUM journals to billing reports by the 10th of each monthFollows Medicare procedures as needed or on a weekly basisProcess Medicaid pending conversions as needed or on a weekly basisReviews Medicaid pending conversions on a weekly basis, or as needed : a. Conducts follow-up with county caseworkers regarding status of application b. Conducts follow-up with resident / responsible party regarding status of application and compliance c. Advise resident’s Social Worker and Administrator of potential problems as they ariseReviews Medicaid authorized new admissions on a weekly basis, or as needed and ensures proper notification is sent to local department of Social Services regarding Medicaid admission to facilityPrepares daily deposits, and makes deposit at the bankDemonstrates responsibility for miscellaneous Business Office errands (i.e. post office, bank).Verifies appropriate monies are being deducted for personal accounts on Medicaid residents. Advises Administrator whenever there is a discrepancyDemonstrates responsibility for the day-to-day activity in resident trust accounts, Including : a. Weekly requests for funds transfer of resident account monies from general savings to resident trust b. Prepares deposits weekly for resident trust account c. Prepares checks for approved resident account disbursements weekly d. Verifies resident account petty cash disbursement has proper authorization and receipts (as needed) e. Posts deposits and disbursements to individual accounts on a weekly basis f. Reviews resident account trial balance and notifies responsible parties / residents n low / credit balances g. Closes out discharged residents’ accounts within one month of discharge h. Allocates interest as interest is applied to individual resident accounts i. Prints resident account statements quarterly and prepares to mail to responsible parties / residents j. Balances and processes year end 1099-INT on residents receiving $10.00 or more annual interest k. Maintains patient account authorization filesGathers monthly auxiliary pharmacy bills and forwards them to corporate level personnelGathers monthly therapy billing logs from Physical Therapy, Occupational Therapy, and Speech Therapy departments and forwards them to the corporate level personnel, on a designated day of each monthPrepares memorandums to departments regarding quarterly time studies at beginning of quarter. Receives quarterly time studies, ensures time is calculated and completed for two week period, and forwards a copy to the appropriate corporate level personnelCompletes quarterly sales tax returns, if neededMaintains business office non-medical files as neededResponsible for special projects / special reports as assigned by the Administrator or corporate level personnelVerifies and maintains license certifications, criminal background checks, nurse aide registry checks and recertification.Accepts payments and maintains petty cash.Records current invoices, scans past due invoices and sends to Accounts Payable.Maintains and tracks Affirmative Action data and in-service hoursDistributes funds to residents from RFMS accounts.Attends departmental meetings, in-service educational opportunities as needed.Maintains confidentiality of all pertinent personnel information in accordance with company policies and procedures.QUALIFICATIONS & ESSENTIAL FUNCTIONS :
Must possess, as a minimum, a GED or High School Diploma, Associates Degree in Business or at least three (3) years of accounts receivable management experience in health care preferred.Possesses current knowledge of accounts receivable management, basic accounting procedures, insurance / third party billing procedures, and computerized office system operation.Must be capable of performing the essential functions of the job.Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult situations.Must meet health assessment requirements set forth by the policies of this facility and the state, including medical and physical examination, two stage Mantoux skin tests and one-step annually or Xray .Must be able to push, pull, move, and / or lift a minimum of thirty-five pounds.Must be able to sit, stand, and walk for an extended period of time bend, but also be able squat, kneel, and bend frequently.We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, our company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $10
