Health Information Management Specialist

Application Deadline: 12/30/2024

Job Summary:

The Health Information Management Specialist makes a professional and courteous lasting impression on patients and families that interact with OakLeaf Surgical Hospital. They are responsible for electronically organizing and maintaining data for collection, storage, analysis, retrieval and reporting while coordinating the flow and exchange of information related to patient accounts and medical records.

Hours:

• 1.0 FTE: 40 Hours per week
• Monday - Friday: 10:00AM - 6:30PM

Essential Job Functions:

• Registration and Pre-registration functions to ensure that all information entered into the admitting/registration system is accurate and complete by obtaining copies of appropriate documentation to facilitate the billing and collections process
• Coordinate all activities related to customer service at the lobby desk including the following:
• • Answer, screen and direct all internal and external calls to the appropriate department
  • Assist nurses and physicians with patient updates to family members throughout the day to ensure positive communication and patient satisfaction.
  • Promptly notify and room patient’s family members as requested
  • Collect and log patient payments
  • Monitor scanned and/or electronic downtime forms to ensure availability when needed
• Coordinate all medical record scanning and Indexing which may include the following:
• • Maintain confidential medical records in an organized and efficient manner
  • Complete necessary prep work required to documents prior to scanning (examine pages, verify patient identification on each page, review electronic image to confirm image quality and index and organize scanned documents into patients’ electronic medical record)
• Complete miscellaneous audits timely and accurately to meet both department and hospital performance improvement goals including auditing medical records after forms transferred to permanent storage to ensure quality, complete, accurate and legible records
• Release protected health information per State, Federal and HIPAA guidelines
• Perform a variety of medical office related functions
• Regular and prompt work-site attendance

Qualifications, Knowledge & Ability:

• Medical background working in a healthcare environment required
• Preferred Registered Health Information Technician or 5 years medical records experience
• Detail oriented, accurate, and capable of working in a fast paced environment
• Is aware of professional standards and performs in accordance with them
• Demonstrates eligibility for employment in the U.S.
• Ability to relate and work effectively with others
• Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
• Knowledge of medical terminology
• Willingness to participate in goal-setting and educational activities for own professional advancement

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Company paid life insurance
• Free meals
• PTO
• 401(k) retirement plan with 4% company match
• Tuition reimbursement
• Wellness reimbursement