What are the responsibilities and job description for the Resident Care Coordinator position at Oaks Senior Living?
Job Description
Job Description
Resident Care Coordinator
Position Summary :
The Resident Care Coordinator (RCC) will assist the Wellness Director in maintaining the standards set forth in the Oaks Senior Living Policy & Procedures and the Department of Community Health’s regulations for the care, watchful oversight, and well-being of our residents. The RCC will ensure the provision of quality resident care and promote the residents’ health and wellness through the guidance of the Wellness Director.
Primary Responsibilities :
Resident Health and Wellness
1. Meet with each resident regularly to provide health and wellness checks and to answer any health-related questions under the supervision of the Wellness Director.
2. Ensure new resident information is entered into the Emergency Call System. Provide a copy of needed records for resident emergency transport in compliance with Oaks Senior Living policies.
3. Order medications and oversee the resident’s medication schedule for residents receiving medication assistance services in compliance with state, federal, and Oaks Senior Living guidelines.
4. Ensure proper documentation and procedures for physician’s orders, medication assistance, injuries, incident reporting, and resident status changes or levels of care under the Wellness Director’s supervision.
5. When onsite, act as a first responder in the event of an emergency.
6. Maintain ongoing communication with the resident, resident’s family, staff, and medical providers regarding the resident’s medical needs. Coordinate additional health services the resident may need.
7. Maintain positive relationships with Home Health Agencies, Hospice Agencies, Vendors, Physicians, and other Resident Services Providers.
8. Assist in coordinating residents’ dietary needs with the Food Service Director.
9. Be on-call when assigned by the Wellness Director to assist in resident / family needs and emergencies as scheduled.
General Management
1. Assist in the mentoring and training of all resident care employees in accordance with the Oaks Senior Living policies, in-service training programs, and state and federal regulations to ensure regulatory compliance.
2. Supervise the care staff to ensure they are providing quality care of residents in accordance with Oaks Senior Living philosophy of Person-Centered Lifestyle and in accordance with resident rights, policies and in compliance with state regulations.
3. Ensure that all infection control guidelines are met.
4. Maintain residents’ wellness files, ongoing assessments and oversee care staff documentation.
5. Assist in developing and maintaining a schedule for the care staff that sufficiently meets the needs of residents and ensures proper staffing and adheres to Annual Budget.
6. Review daily any and all communication tools used in providing resident care.
7. Participate in the daily care meetings.
8. Communicate residents’ needs with care staff at change of shift and with the Wellness Director as needed. Review changes of residents’ condition with the Wellness Director, the resident’s representative, and resident’s medical providers.
9. Participate in the Manager-on-Duty rotation.
10. Lead by example, encourage teamwork, promote the Oaks Senior Living philosophy. Ongoing presence out in the community and on the floor is required throughout the day in addition to administrative duties. RCC is an active participant in direct care of the residents.
11. Respond to on-the-job injuries in accordance with Oaks Senior Living policies and procedures reporting immediately to the Wellness Director and Executive Director.
12. Assist the Wellness Director in additional duties as requested.
Reports to : Executive Director and Wellness Director
Qualifications :
1. Current CNA and CMA, Maintain CPR certification.
2. A minimum of three (3) years of experience working with residents in a long-term care setting.
3. Ability to respond during off-duty hours to questions and emergencies as scheduled.
4. Ability to interact and build relationships with older adults.
5. Must be 21 years of age.
6. Must have a satisfactory criminal history check.
7. Must have physical exam by a licensed physician.
8. Must have a negative drug screen.
9. Must be able to react in an emergency situation.
Physical Job Requirements :
To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Employees must adhere to proper body mechanics and safety measures when supporting or transferring residents. In a typical eight- hour day, employee will :
1. Stand / walk up to eight hours a day. Sit up to two hours a day
2. Frequently support up to 75 pounds. Occasionally lift / carry up to 50 pounds.
3. Frequently kneel, bend, and reach.
4. Secure proper assistance for transferring of residents as needed
