Customer Service Representative

Job Summary

We are looking for a highly motivated and customer-focused individual to fill the role of Teller at OakStar Bank.

Key Responsibilities:

• Process customer transactions, including deposits, withdrawals, loan payments, and other financial activities.
• Assist customers with account inquiries and resolve any issues that may arise.
• Maintain accurate records and reports, including balances and transaction history.
• Work closely with other bank staff to achieve sales goals and promote new services.
• Develop and maintain knowledge of bank products and services to provide expert advice and recommendations to customers.

Requirements:

• A high school diploma or equivalent is required; 1 year of related experience is preferred.
• Basic computer skills, including proficiency in Microsoft Office and banking software.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• The ability to handle cash and make change accurately and efficiently.
• Familiarity with banking regulations and compliance requirements.