What are the responsibilities and job description for the Front Desk Attendant position at Oakwood Athletic Club?
Oakwood Athletic Club in Lafayette, CA
About us
Oakwood Athletic Club offers an unparalleled, all-inclusive member experience for healthy and inspired living. With an extraordinary country club-like feel, OAC provides an experience for everyone. Kid's Club provides interaction and engagement for children 6 weeks to 12 years old, so you get a workout while the kids get to play! Offering over 100 group fitness classes each week, youth and family programming, personal training, aquatics programming, court sports, amenity filled locked rooms, restorative services such as massage, spa, sauna, steam, hot tub and so much more! Gather in the grand hall for community events and club socials throughout the year. We have been serving our community for over 20 years! We take enormous pride in our member community and we have been live by our mission statement "To Enhance and Enrich the Lives of Our Members."
FREE EMPLOYEE HEALTH CLUB MEMBERSHIP W/ A MIN. of 20hrs a week worked!
Front Desk shifts available:
Monday- Friday 4:45am-10:00am
Monday-Friday 12:00pm-4:00pm
WE ARE LOOKING FOR LOCAL CANDIDATES FAMILIAR WITH THE LAFAYETTE COMMUNITY.
Experience: Previous customer service experience helpful. Outgoing customer service personality a must.
Physical: This position requires the individual to be capable of standing, walking, bending, climbing stairs, and carrying up to 25 lbs.
Must be able to stand for long periods of time.
Skills, Knowledge, Abilities: Must possess good oral communication and writing skills. Must have the ability to comprehend instructions and information in English. Knowledge of basic computer, cashiering/mathematical skills and phone skills required.
FUNCTIONS:
1. Greet and check in members and register each guests/non-member who enters the club while enforcing all member and guest check-in policies and procedures.
2. Welcome prospective members and assure their needs are met.
3. Take and complete the following bookings accurately in the bookings system: Massage, Spa, Aquatics Lessons, Racquetball/Squash and any additional programs designated. Must learn and be proficient in booking and cancellation policies for all types of bookings.
4. Class Signs ups – Learn and become proficient in all computer programs and procedures used in the department. Take and maintain class signs ups, ensuring we have complete information. Ensure accurate enrollment by maintaining an up-to- date waitlist and cancellation list as well as communicating with the members by email to confirm their booking or request where applicable.
NOTE - YOU MUST SPECIFY THE POSITION YOU ARE APPLYING FOR OR WE CAN NOT PROCESS YOUR RESUME
Please send resume to:
Oakwood Athletic Club
Attn: Shari Downum
Email: employment@ oakwoodathleticclub. Com
PLEASE SPECIFY POSITION YOU ARE APPLYING FOR IN THE SUBJECT LINE OF YOUR EMAIL, otherwise your resume cannot be processed.
Job Type: Part-time
Pay: $19.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Morning shift
Application Question(s):
- Have you provided a NON-really email and contact phone number that we can reach you at this week?
- Are you aware that if you do not show up to your interview, we will make this on really as a NO SHOW CANDIDATE and you will not be eligible to apply with us again?
- PLEASE ANSWER THIS QUESTION: ARE you aware the starting pay for this position is $19.00 hour?
- Please DO NOT SKIP this question: YOU MUST BE A LOCAL CANDIDATE FAMILIAR WITH THE LAFAYETTE COMMUNITY.
You must be available to work WEEKDAYS (12:00am - 4:00pm)
OR EARLY MONRINGS M- F(4:45am - 10:00am)
Which shift are you available to work and on which weekdays?
If so, what days and times are you able to work?
Experience:
- Health club: 1 year (Preferred)
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $19