What are the responsibilities and job description for the Assisted Living Clinical Trainer position at Oakwood Brand?
As an Assisted Living Trainer, you will lead in-person training for newly hired Resident Assistants and Certified Nursing Assistants/Resident Assistants (CNA/RA) working in the Assisted Living and Health & Wellness areas. You will be the first on-the-job point of contact for the new hires, and you get to shape their experience as they learn their responsibilities and assist them in caring for our residents. Aside from your interaction with new hires, you will be involved in the training process from start to finish from instructional design to the development of training materials and scenarios that you'll be delivering. As the Trainer you will work with the with clinical leaders and organization to help develop the training, and even get involved in projects to improve job satisfaction and retention.
The position is accountable to the Assisted Living Directors.
ESSENTIAL RESPONSIBILITIES
- Provides training to all new hire Resident Assistants and CNA/RAs, providing the knowledge and skills to perform their duties.
- Provides effective feedback when necessary to improve performance.
- Provides feedback to direct supervisors regarding performance.
- Provides classroom, one-on-one and on the floor roaming support for new hires.
- Responsible for ensuring that all new hires meet or exceed job competencies.
- Participates in the development of job competencies and performance metrics.
- Conducts performance needs analysis to determine gaps between current and desired state of performance results. Coaching employees to close the gap.
- Collaborates with leaders to develop shared understanding of the learning and performance needs and confirm design for learning solution.
- Evaluates the impact of the learning tools and environment for quality improvements and job performance. Continually monitors best practices and learner assessments and adjusts techniques or recommends changes when appropriate.
- Develops learning solution that engages the Resident Assistant and CNA/RAs producing desired outcome.
- Creates a learning environment that fosters effective adult learning opportunities and supports the desired performance outcomes.
- Cultivates relationships with employees and stays abreast of industry trends and practices.
QUALIFICATIONS
- Commitment to quality services for our residents.
- Good communication and human relations skills.
- Ability to organize and, prioritize.
- Ability to teach the principles and methods for providing services to our residents.
- Ability to exercise independent judgment and make sound decisions.
- Ability to create and maintain a helpful, understanding, empathetic atmosphere for the new hires.
- Ability to work in a partnership environment which fosters effective teamwork in meeting the mission of Oakwood.
- Ability to handle confidential information.
- Willingness to accept AM, PM, and NOC shifts, as needed to effectively train.
EXPERIENCE, EDUCATION, AND/OR TRAINING
- Completion of required CBRF and Oakwood training within time frames dictated by state regulation and Oakwood policy.
- Three to four years of experience working with older adults in an assisted living environment.
- One to two years of training experience.
- Valid Certified Nursing Assistant license.
- Prior leadership experience preferred.
- Post-high school education or related experience.
