What are the responsibilities and job description for the Facilities Services Technician II position at Oakwood Village?
POSITION OVERVIEW
The Facilities Service Technician II position is responsible for performing building, system, and equipment troubleshooting and repairs, routine tasks, demand work orders, and inspections. The Facility Services Technician II is expected to have knowledge of building systems, including, but not limited to : HVAC, electrical, plumbing, access control, and life safety.
All Facility Service Technicians are responsible for providing maintenance services to independent living residents in their apartment homes, and other members of the Oakwood Village community. Outstanding customer service is required.
The ideal candidate possesses good mechanical, project management, and problem-solving skills, the ability to work independently or as a member of a team, and with minimal supervision.
This position reports to the Facilities Services Supervisor.
ESSENTIAL JOB RESPONSIBILITIES (Not and all inclusive list)
- When assigned, must be willing and able to complete the tasks of a Facility Services Technician I, including, but not limited to :
- Preventative maintenance within resident's apartment homes.
- Performs minor electrical maintenance.
- Performs minor plumbing maintenance.
- Performs minor drywall repair, painting, calking, carpentry, and masonry work.
- Installs, repairs, and / or replaces appliances.
- Moves, reconfigures, installs and positions, furniture.
- Repairs, modifies, and replaces damaged or missing parts to sheet metal fixtures and equipment.
- Replaces and repairs ceiling tiles and grid systems.
- Performs snow removal.
- Ensures trash and recycling are available for pick-up at schedule times.
- Performs routine inspections and testing as outlined in work orders.
- Completes scheduled preventative maintenance on facility equipment, per checklists, including, but not limited to, HVAC (filters, belts, coil cleaning), healthcare equipment (hospital beds, spa tub systems, vacuum systems), emergency generators, etc.
- Troubleshoots and, as appropriate, repairs building systems and equipment including, but not limited to, HVAC systems and controls, low voltage systems (access control, intercoms, etc.), healthcare equipment, electrical and plumbing issues. Appropriately utilizes available resources (e.g. manuals, research, vendors, etc.) to solve problems and identify solutions. Demonstrates good judgement in placing service calls to vendors.
- Collaborates with vendors completing preventative maintenance, repairs, and special projects, acting as the primary point of contact when assigned.
- Utilizes the work orders system. Prioritizes assigned work orders / work requests and completes work in a timely manner, including appropriate documentation.
- Adheres to Oakwood Village policies and procedures. Participates in emergency preparedness activities and drills.
- Participates in 24 / 7 on-call rotation and weekend coverage, as assigned, and responds to work area to perform emergency building or equipment repair during off-duty hours, as required. Responds to emergencies (e.g. power outages, water events, gas leaks, equipment failures).
ESSENTIAL QUALIFICATIONS
EDUCATION / EXPERIENCE / TRAINING
MISSION STATEMENT
We are Called to serve a thriving community where seniors live with dignity, connection and purpose.
CORE VALUES
Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values :
