What are the responsibilities and job description for the Customer Service Representative position at Oasis Global Ent.?
We are committed to providing industry-leading telecommunication solutions to our clients. With deep expertise in the telecommunications sector, we understand the unique challenges businesses face. Our goal is to build long-term partnerships, create tailored solutions that enhance customer acquisition, and strengthen our clients' brands.
We are seeking an energetic customer-focused Customer Service Representative to join our team. This Customer Service Representative role involves enrolling new customers through face-to-face interactions, delivering exceptional in-person customer service, and driving sales for our telecommunication clients. The Customer Service Representative will be the face of our company, helping customers understand the value of our services and ensuring they are supported throughout their journey with us.
Customer Service Representative Responsibilities:
- Engage with potential customers in person to explain and promote telecommunication products and services.
- Assist the sales team in enrolling new customers and assisting with service-related inquiries.
- Provide expert product knowledge and educate customers on solutions tailored to their needs.
- Ensure a positive customer experience by addressing concerns and resolving issues efficiently.
- Meet or exceed sales targets through proactive service and relationship-building.
- Represent our company and clients with professionalism, contributing to our positive brand image.
Customer Service Representative Qualifications:
- High School Diploma or equivalent.
- Previous experience in customer service, sales, or telecommunications.
- Strong communication and interpersonal skills with the ability to engage with customers effectively in face-to-face settings.
- Problem-solving skills and the ability to thrive in a fast-paced setting.
- A passion for providing exceptional customer service and building lasting relationships.
Job Type: Full-time
Pay: $53,137.00 - $56,812.00 per year
Shift:
- Day shift
Ability to Relocate:
- Madera, CA: Relocate before starting work (Preferred)
Work Location: In person
Salary : $53,137 - $56,812
