What are the responsibilities and job description for the Front Desk Receptionist - Bilingual position at Oasis Medical and Surgical Wellness Group?
Responsibilities:
· Schedule and confirm patient appointments accurately, including date, time, location, and provider details
· Answer phone calls promptly with a polite and professional demeanor
· Provide helpful information and answer patient inquiries to ensure a positive experience
· Direct calls to appropriate departments as needed
· Use sound judgment when handling calls, especially with upset patients
· Escalate calls to physicians, the practice manager, or the triage nurse when necessary
· Assist with mailing and administrative projects as call volume permits
· Perform other assigned duties as needed
· New patient intakes and collect proper documentation
· Add patients to the schedule, check-in and check-out
· Assist as a Medical Assistant (MA), including checking in/out patients and scheduling future medical appointments
· Verify insurance approvals, handle denials and appeals
· Schedule medical appointments with both our providers and outside providers, and follow up on appointment status and reports
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $21