Surgery Scheduler - FT

Description

SUMMARY:

The Surgery Scheduler is a supportive position to the Practice, providing administrative and supportive services to the Providers, staff, and patients.  This position reports to the Office Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Schedules surgeries, procedures, testing, medical clearance exams, outside consultations, as directed by assigned Physician.
• Schedules surgeries, procedures, testing, medical clearance exams, outside consultations for non-assigned Physicians as needed.
• Obtains authorizations required by insurance companies.
• Provides and reviews surgical packets with patients. 
• Reviews surgical consent with patients, explains potential risks of surgery, and obtains patient written consent. 
• Prepares necessary paperwork for Physicians prior to scheduled procedures.
• Forwards necessary paperwork to hospital/facility for scheduled procedures.
• Prepares surgical schedule for upcoming week to coordinate with Physicians involved.  Distributes to Physicians.
• Consistently demonstrates internal and external quality customer service standards to all that request assistance, responding in a professional manner.
• Other duties as assigned.

COMPETENCIES:

• Basic typing and keyboarding skills
• Excellent communication skills
• Accuracy and attention to detail
• Demonstrates flexibility by adapting to new and changing situations and duties in order to accommodate patient needs effectively
• Works independently

• Exercise judgment and makes decisions
• Ability to prioritize responsibilities
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
• Must be able to establish and maintain effective working relationships with Physicians, Supervisors and peers

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities,

WORK ENVIRONMENT:

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Hearing:           Adequate to perform job duties in person and over the telephone.

Speaking:         Must be able to communicate clearly to patients in person and over the telephone.

Vision:             Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.

Other:              Requires frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting up to 10 pounds, pushing and pulling exerted regularly throughout a regular work shift.

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position.  Days and hours of work are 7:00 a.m. to 5:30 p.m. 4 days per week. 

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the employee for this job.  Duties,

responsibilities and activities may change at any time with or without notice.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

Must have at least a high school education.  Prior surgery scheduling is a plus.