What are the responsibilities and job description for the Sales Account Manager position at Obsidian Manufacturing Industries, Inc.?
Obsidian Manufacturing Industries, Inc. is searching for a driven sales representative to join their team as a driving factor in growing the company. Ideal candidates will thrive in a fast-paced environment and have a passion for working with people to find solutions. This position is in line with a inside sales position with little work travel necessary.
Duties and Responsibilities
- Work within Obsidian Manufacturing Industries’ values. Teamwork, learning, accountability, hard work, and integrity
- Continual self-growth in company history, products, and services and be eager to learn about manufacturing
- Contact existing and potential customers via phone, email, LinkedIn, and more with intentions of creating a long lasting, meaningful business relationship and increase overall sales
- Present and sell products / services to existing and potential clients with emphasis on OEM spare part support and service
- Expand spare parts sales within existing and future customer programs and initiatives, including understanding and presenting preventative maintenance for OEM products to customers
- Provide top-tier customer service to our clients and leave a positive, lasting impression on customers
- Assist in maintaining updated customer information and data in current CRM and database systems
- Treat customer needs as your own to maximize short- and long-term customer satisfaction
- Turn one-time customers in repeat business
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services, if recognized
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Qualifications
We offer a competitive hourly wage, paid holidays, paid vacation, medical plan with dental, vision, life insurance, and a retirement plan. This is a full-time, in-house position with hours from 7 : 30am-4 : 30pm Monday through Friday. Our address is 5015 28th Avenue, Rockford, IL. Obsidian Manufacturing Industries, Inc. is an EEOC employer.