What are the responsibilities and job description for the Dual Rate Security Supervisor/ Shift Manager position at Ocean Casino Resort?
Under Direction, to supervise the operations of the Security Department on an assigned shift and area to maintain a safe and secure environment for our customers, team members and company assets.
Position Responsibilities
Position Responsibilities
- Respond to all non-routine incidents in a supervisory capacity ensuring appropriate action is taken and notifications are made
- Supervise and evaluate Security reports for accuracy and completeness
- Ensure all incidents are thoroughly investigated and appropriate action is taken and proper notifications are made
- Conduct follow-up investigations on reports as directed
- Acts in relation to employees, customers and/or the general public in a manner consistent with the best interests of the organization
- Assure that Casino Control Commission regulations and requirements are met and followed by all Security personnel
- Complete incident reports detailing incidents that occur on property
- Complies with all New Jersey regulatory requirements
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a high pressure and fast paced environment
- Requires acute sense of smell and sound, ability to talk on and hear a two-way radio and telephone
- Visual Acuity correctable to 20/20, normal color, peripheral and night vision
- Tolerate varying conditions of noise level, temperature, illumination and air quality
- Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
- Must be able to work under adverse conditions, including overtime, evenings, weekends, holidays and testify in court on and off duty
- Contact with team members and customers
- Must be able to lift/push/pull up to 40 lbs
- Further physical requirements include but not limited to; standing, kneeling/crouching, sitting, bending, lifting, grasping/handling and reaching
- High school diploma or equivalent required
- Preferred two years' experience in casino security or law enforcement field
- One-year experience in a supervisory position required
- Excellent interpersonal, verbal and written communication skills required
- Proficient at investigating incidents and report writing
- Basic arithmetic skills required which include adding, subtracting, dividing and multiplying
- Computer related experience required.
- Must have a valid New Jersey driver's license
- The ability to effectively communicate in English
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking
