What are the responsibilities and job description for the Human Resources Generalist position at Ocean Casino Resort?
About the Role
The Human Resources Generalist is responsible for multiple functions including Licensing, Unemployment, and administrative Employee Relations tasks.
Position Responsibilities
- Reviews and tracks all licenses required by Division of Gaming Enforcement for all team members
- Reviews all licensing applications, disclosure statements, financial documents and other records submitted by applicants prior to submission to the DGE.
- Tracks license expirations and maintains communication with Team Members regarding renewals
- Operates and maintains Licensing software and databases for Ocean Casino Resort
- Reviews and approves all bills relative to Licensing and submits approval to Accounts Payable.
- Administers Ocean Casino Resort ’s unemployment program.
- Screen unemployment documents and write detailed letters to the unemployment state agency
- Receive and prioritize claims, questionnaires and other unemployment related data.
- Analyze individual case information by reviewing relevant data to respond to claim.
- Use the details regarding an employee's separation provided by managers or documentation to provide direction for the claim.
- Respond to a state agency with all pertinent details within the time frame allowed by the state or departmental procedures.
- Initiate timely telephone calls, faxes or emails to obtain, document or pass along needed information.
- Provide administrative support to Employee Relations Team by scheduling meetings, answering telephone calls, and responding to basic Employee Relations inquiries from team members and managers.
- File all Employee Relations related paperwork; creating and labeling files.
- Demonstrates a creative, flexible and high energy approach to impacting business results.
- Strong sense of urgency, drive and passion to take ownership of all projects.
- Able to work independently as well as in a team environment.
- Strong organizational skills and must be detail oriented.
- Ability to multi-task and prioritize.
- Collaborative team player.
Essential Functions
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and stress relating to servicing customers in a high pressure and fast paced environment
- Maintains a clean, safe, hazard-free work environment within area of responsibility
- Must be able to lift/push/pull up to 25 pounds
- High school diploma or general education degree (GED) required
- Ability to communicate clearly and concisely in both written and verbal formats.
- Ability to work independently as well as part of a team.
- Works with sensitive information and maintains a high level of confidentiality
- Strong time management and organizational skills.
- Ability to multi-task and meet deadlines.
- Must have a strong sense of urgency.
- Knowledge of HRIS systems
- Two years of gaming regulatory experience is preferred.
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking
