What are the responsibilities and job description for the Surveillance Operator - On Call position at Ocean Casino Resort?
About the Role
The Surveillance Operator (On-Call) is responsible for observing and reporting on all areas under surveillance and assuring the compliance with internal control standards.
Position Responsibilities
- Observe and report on all areas under surveillance.
- Assure compliance with internal control standards.
- Assure compliance with Gaming Commission regulations.
- Identify cheating activities, undesirables, pilferage and embezzlement.
- Report and properly document all infractions and or criminal activity immediately to Shift Lead.
- Observe, report, and record Casino activity through the utilization of CCTV equipment.
- Perform special functions as assigned by the Shift Supervisor or Manager Surveillance Room.
- Observes and reports any and all gaming violations and/or thefts of property.
- Operates monitor room equipment, including basic computer functions; monitors slot equipment to provide security for company assets and funds.
- Video records gaming and security-related incidents within the realm of monitor room video recording and surveillance capabilities.
- Participates in court actions relating to gaming violations.
- Learns all games in use and all procedures and cheating indicators of such games.
- Maintains paper video logs and maintains logs per Department and company procedures.
- Writes proper report as needed.
- Responds to surveillance supervision and gaming control requests, as well as all other Departments when necessary.
- Cooperate with, but perform independently of all other Departments
Essential Functions
- Responsible for properly executing surveillance duties on assigned shift to adequately protect the life and property of customers, team members and the assets of Ocean Casino Resort Atlantic City, as well as company property.
- Provide video Surveillance of all activities on the gaming floor and will monitor the operations for illegal activity.
- Must have the ability to maintain strict confidentiality of classified/sensitive information.
- Thorough knowledge of all casino games.
- Thorough knowledge of table/slot scams.
- Must have superior skills with various PC based software programs.
- The ability to sit through entire shift; watch a video monitor and work in a confined setting
- Ability to effectively communicate in English
- Training & Development
- Free Meal while on shift
- Free Parking
