What are the responsibilities and job description for the Table Games Supervisor (Floorperson)-Full Time / Swing Shift (INTERNAL ONLY) position at Ocean Casino Resort?
About the Role
The Table Games Supervisor is responsible for the operation of assigned game area; including performance development of dealers and ensuring guest service.
Position Responsibilities
- Hassle free guest and internal processes
- Compliance with internal controls and regulatory requirements
- Commitment and compliance to responsible gaming and responsible alcohol service standards
- Compliance with all rules of the game and regulatory requirements
- Establish and implement all required policies and procedures
- Dealer delivery of flawless and friendly service
- Common sense approach to dealer work standards
- Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis
- Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
- Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift.
- Must be able to bend, twist and lean as needed
- Math skills to add values accurately and quickly
- Must be able to lift/push/pull up to 10 pounds
Essential Functions
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
- Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift.
- Must be able to bend, twist and lean as needed
- Math skills to add values accurately and quickly
- Must be able to lift/push/pull up to 10 pounds
- Five years’ casino experience with a minimum of three years in a supervisory role in table games
- In-depth knowledge of traditional casino games including but not limited to Roulette, Poker, Craps, Blackjack, Baccarat, Pai Gow, etc.
- Excellent leadership, communication, and problem-solving skills
- Ability and agility to work as business dictates (weekends will present peak demand)
- Ability to effectively communicate in English (Read, Write, Speak & Understand).
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking
