What are the responsibilities and job description for the Front Desk Coordinator position at Ocean Medical Imaging of Delaware?
Job Overview
We are seeking a dedicated and organized Front Desk Coordinator to join our team. In this vital role, you will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. Strong telephone skills a plus. The ideal candidate will possess strong communication skills and an understanding of medical terminology and insurance processes. Your ability to multitask and maintain a welcoming environment will ensure a positive experience for all patients.
Responsibilities
- Greet patients warmly and manage the front desk operations efficiently.
- Handle insurance verification processes, ensuring accurate patient information is collected.
- Interact with Doctors offices for patient care.
- Assist with clerical duties including scheduling appointments, filing, and maintaining patient records.
- Utilize software to manage patient accounts and appointments effectively.
- Communicate effectively with patients regarding radiology procedures.
- Foster a positive patient service experience through effective communication and problem-solving.
Experience
- Previous experience as a radiolgy receptionist or in a similar medical front desk role is preferred.
- Proficiency in Radiology management software is a plus.
- Strong clerical skills with attention to detail in managing patient records.
- Knowledge of terminology to facilitate effective communication with patients and staff.
- Bilingual candidates are encouraged to apply to enhance patient interactions.
- A commitment to providing excellent patient service in a fast-paced environment is essential.
Join our team as a Front Desk Coordinator where you can make a meaningful impact on our patients' experiences while developing your professional skills in the healthcare field.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Retirement plan
Medical Specialty:
- Radiology
Schedule:
- 8 hour shift
- Monday to Friday
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Milton, DE 19968: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21