What are the responsibilities and job description for the Supervisor - Conference Services position at Ocean Reef Club?
Summary
To oversee the setup and breakdown all meeting and banquet functions.
Essential Duties and Responsibilities:
- Communicate with manager through out shift to be prepared and aware of the workload for a day.
- Setup meetings rooms and banquet functions to the specifications of the BEO’s, member, or guest. This includes restaurants, member’s homes, and outdoors.
- Lifting and transporting of heavy materials over 100 lbs. at times.
- Shipping, receiving and transportation of group boxes and crates.
- Clean and breakdown meetings and banquet functions.
- Supply and replenish all meetings with pads, pencils, candy, water glasses, and water pitchers.
- Replenish and up keep of supply closets and storage rooms.
- Cleanliness of equipment, i.e. meeting chairs, streetlamps,golf carts and white folding chairs.
- Good communications skills between other departments and your supervisor.
- Maintain a neat, clean, and well-groomed appearance.
- Assist with setup and maintenance of audio visual equipment and cables.
- Must have some computer skills.
Supervisory Responsibilities:
Oversee the setup of all meetings and banquet functions. Delegate responsibilities. Supervise approx. a 3 to 6 men team. Communication directly with members and guest. Open and/or secure all meeting rooms.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- English speaking
- Valid drivers licenses
- Ability to work very flexible hours based on hotel business
- Positive attitude
- 1 year of supervisory skills
Education and/or Experience:
High School Diploma Required.
Language
Must Be Able To Comprehend The English Language In Order To Communicate With Co-Workers And Fully Understand Job Assignments.
Mathematical Skills:
Reasoning Ability:
Certificates, Licenses, Registrations:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:
- Must be able to stand for long periods of time.
- Must be able to reach, grab and lift objects over shoulder height
- Must be able to squat and kneel down on regular basis
- Must be able to bend & twist upper body to reach up, down or side-ways on regular basis
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Be a team player and provide lateral service.
- Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
- Be able to endure outside weather conditions; heat, rain, cold, and at times high winds.
- Be willing and able to work when needed, including weekends & holidays.
Attendance, Appearance and Conduct:
Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines.
Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional.
As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor.
Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, change is workload, rush jobs or technological developments) dictate.
