Learning Technology and Program Administrator

Company Overview:

Ocean State Job Lot (“OSJL” or the“Company”) is a leading $850 million general merchandise retailer operating over 150 stores in the Northeast and a $75 million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.

Job Description:

The Learning Technology & Program Administrator role at OSJL champions the organization's learning technology and programs, leveraging the LMS to drive associate development and organizational success. This role goes beyond system administration, requiring a proactive and innovative individual who can use technology to cultivate a thriving learning culture. This position will possess technical expertise, a strong understanding of learning principles, and a passion for systems and program administration. This role will shape the future of associate development, ensuring the LMS remains a cutting-edge platform that empowers associates in a dynamic business environment.

Key Responsibilities:

LMS Administration:

• Manage users, roles, permissions, course catalogs, and learning paths; optimize LMS settings and provide technical support.

Data Management & Analytics:

• Analyze learning data, develop metrics, generate reports, and use insights to improve learning programs and optimize the LMS.

System Integration & Interoperability:

• Manage LMS integrations with other HR systems, ensuring data flow and automating workflows.

Vendor Management:

• Manage vendor relationships, oversee LMS upgrades, resolve technical issues, and explore partnerships.

Continuous Improvement & Innovation:

• Stay current on industry trends, evaluate LMS effectiveness, incorporate new features, and explore new learning technologies.

Associate Support & Program Administration:

• Serve as the primary point of contact for L&D inquiries, Team support, administer key L&D programs, manage Tuition Reimbursement, onboard new hires on LMS usage, and support leaders in associate development.

Qualifications:

• 3 or more years of experience in LMS Administration, Learning & Development, or similar role, is required.
• Strong technical skills, including proficiency with LMS platforms and data analysis tools. Experience with UKG Pro Learning is highly preferred.
• Knowledge of learning principles, adult learning theories, instructional design methodologies, information design and communications, and emerging learning technology.
• Excellent organizational and time management skills with strong project management skills and the ability to meet deadlines and manage competing priorities.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills with the ability to effectively instill trust and respect to foster collaboration with a broad range of personalities and roles internally and externally.
• Must have a valid driver’s license, reliable transportation, clean driving record and auto insurance.
• Proficient in Google platforms (i.e., Sites, Slides, Drive, Docs, Sheets).
• Bilingual communication skills (English/Spanish) is a plus.

Work Environment:

• Hybrid Role: This role is eligible for remote work 2 days per week where work may be completed outside of the Company locations. The individual is responsible for setting up a professional and ergonomically safe work environment and being available during working hours. While working remotely, the role will be required to have reliable internet connection.
• Travel Percentage: up to 20% as needed for business priorities
• Works primarily in a climate controlled environment with minimal safety and health hazard
  potential.
• Works in an office environment remaining stationary at a desk, table, or computer workstation for extended periods of time. Frequently uses near vision for reading and computer tasks.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

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The annual salary range for this position is $73,000-$80,000. Salary commensurates with years of experience.