Front Desk-Nights

Benefits:

• Paid On-Site Lunch
• Bonus based on performance
• Competitive salary
• Free food & snacks
• Paid time off
• Tuition assistance

Before applying, please make sure you can answer Yes to all the items under Required Knowledge/Skills/Job Qualifications.

WORK SCHEDULE
Monday through Friday 4 p.m. to 10 p.m. from March 1 to October 31
Monday through Friday 4 p.m. to 9 p.m. November 1 to February 28

We are looking for someone who can occasionally pick up an extra shift or swap shifts if the need arises.

PAY
$16.25 to start; $500 bonus PLUS an increase in your hourly wage at six months.

Benefits/Perks

• tuition assistance for college students
• up to 40 hours paid time off per year
• paid on-site lunch

Tasks and Responsibilities include but are not limited to:

• handling all aspects of the reservation process
• assisting guests
• closing the office
• processing payments
• completing daily settlements
• cleaning the office area
• coordinating with housekeeping regarding room status/room and guest needs
• Building rapport with guests and identifying their needs through friendly conversation and open-ended questions

Required Knowledge/Skills/Job Qualifications:

• 1 year of experience as a motel front desk or very busy office/call center within the past 3 years
• excellent customer service and problem-solving skills
• basic computer skills - Microsoft Office (version 2019 or later) or Google Workspace programs***
• basic math and English skills***
• able to type a minimum of 30 wpm with 95% accuracy or higher***
• friendly, pleasant phone voice
• cheery, outgoing demeanor
• ability to deal calmly and politely with difficult people and difficult situations
• ability to work well in high-pressure situations
• ability to work independently
• ability to exercise good judgment
• neat handwriting

***Tests will be given in these areas during your interview.