What are the responsibilities and job description for the Floor Manager position at Oceana?
Oceana, a longstanding upscale seafood restaurant in Midtown, is looking for an individual to join their management team!
ROLE:
The Floor Manager will be tasked with managing the front-of-house team through each service, while maintaining both a positive workplace environment for our employees and a fantastic dining experience for our guests. The ideal candidate will have full-time availability, willingness to close the restaurant is a must.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Lead pre-shift meetings ensuring staff is properly educated for service and standards are being achieved
-Take part in the day-to-day operations of the restaurant
-Training new staff members
-Lead by example, inspiring staff to deliver a memorable food and beverage experience
-Display a genuine passion to facilitate and exceed guest service expectations
-Ensure the delivery of superior customer service through effective staff training and education
-Develop and maintain strong and positive rapport with staff and guests
QUALIFICATIONS (PREFERRED, BUT NOT REQUIRED):
-Prior experience leading a premium food and beverage operation in some capacity
-Business oriented mindset that promotes both positivity and professionalism
-Strong commitment to overall guest satisfaction.
-Strong problem-solving skills, including the ability recognize potential problems and work with a team to solve them
-Strong written and verbal English communication skills
-Excellent planning and organizational skills, including the ability to handle conflicting deadlines and prioritize multiple tasks
-Excellent wine and spirit knowledge
-Flexibility to work evenings, weekends, and holidays as required
-Full-time availability
Salary : $65,000 - $70,000
